Transplant support and coverage for complex care

Our Institutes of Excellence™ network helps those who are facing a transplant or other major procedure. The transplant network provides them access to facilities with records of successful treatment. Plus, it offers a dedicated staff to help members get special support for their needs.

National Medical Excellence Program®

The Institutes of Excellence network is part of our National Medical Excellence Program. The program has a full-time medical director and registered nurse case managers. They provide valuable support to members in special and complex situations. Members get:

• Support through every phase of the transplant process
• Help finding appropriate emergency care when traveling abroad
• Information regarding rare diagnoses that need special treatment