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Care management when it counts

Aetna One® care management is transforming the health care experience using predictive analytics, personal outreach and local access through CVS Health®. We engage members in a more proactive, preventive and connected way. This approach offers improved health and lower costs with up to 2.5:1 return on your investment.*

Caring: Personalized outreach

Caring: Personalized outreach

We connect data to create deeper insights for a more personal touch. With Aetna Advice behavior change communications, we use advanced artificial intelligence (AI) to empower our members to make better decisions about their health care.

 

The result: improved health outcomes and lower costs.

 

This also lets us achieve deeper engagement with one-on-one nurse case management outreach when members need it most.

 

And with Aetna Enhance monetary incentives, we encourage members to make better health decisions.**

Convenient: Local support

Convenient: Local support

We’re connecting the care experience through digital tools like the Aetna Health® mobile app, secure messaging, texting reminders and self-scheduling for certain programs to deliver a convenient experience that focuses on whole health. And with Pharmacist Panels we’re proactively engaging unengaged members who are clinically at risk through in-store and telephonic communication.

Connected: Digital tools

Connected: Digital tools

We’re connecting the care experience through digital tools like the Aetna Health® mobile app, secure messaging, texting reminders and self-scheduling for certain programs to deliver a convenient experience that focuses on whole health. And with Aetna Advice personalized messages, we leverage digital channels to engage your employees and their families in ways that empower choice, helping to improve health and lower cost.

Tailored care management options

Tailored care management options

With our tiered suite of care management offerings, you get a holistic approach to physical and emotional well-being, along with the flexibility to address specific health conditions within your employee team.***

 

Aetna One® Essentials
Focuses on acute, episodic care and admissions prevention, and offers a cost-effective solution for major health events.

 

Aetna One® Flex
Helps identify potential chronic conditions before they begin and offers a single nurse for the family for acute and chronic care and an expanded care team.

 

Aetna One® Choice
Offers a greater clinical touch through integrated group coaching, integrated utilization management and expanded staffing. It’s all wrapped around a single-nurse model for acute and chronic care management.

Aetna One® Advocate and Aetna One Advisor

Aetna One® Advocate and Aetna One Advisor

Our premier, high-touch, total population health advocacy solutions combine data- driven processes with the expertise of dedicated advocates and a multi-disciplinary clinical team. We engage with members on their terms, leading to a personal experience.

Learn more

Special support for total knee or hip replacement surgery

Special support for total knee or hip replacement surgery

Preparing for a successful recovery starts with planning ahead. That’s why we offer extra support for members facing or undergoing total knee or hip replacement surgery. We know early intervention and a supported recovery are the key. Learn more about the Aetna Healing Better program and resources for your employees.

 

Right care, right time

Creating more personalized paths to health with Aetna One care management.

 

 

*Savings can vary by customer. Most clients see at least a 2.5:1 return on investment (ROI).

**Incentive reward program is an additional buy-up option.

***Availability may vary. Ask your Aetna Account Representative for more information.

 

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies.

Health benefits and health insurance plans contain exclusions and limitations.

See all legal notices