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Care management when it counts

Aetna One® care management is transforming the health care experience using predictive analytics, personal outreach and local access through CVS Health®. We engage members in a more proactive, preventive and connected way. This approach offers improved health and lower costs with up to 2.5:1 return on your investment.*

Caring: Personalized outreach

We connect data to create deeper insights for a more personal touch. With personalized behavior change communications, we use advanced artificial intelligence (AI) to empower our members to make better decisions about their health care. The result: improved health outcomes and lower costs. This also lets us achieve deeper engagement with one-on-one nurse case management outreach when members need it most.

Connected: Digital tools

We’re connecting the care experience through digital tools like the Aetna Health℠ app, secure messaging, texting reminders and self-scheduling for certain programs to deliver a convenient experience that focuses on whole health. And with personalized messages, we leverage digital channels to engage your employees and their families in ways that empower choice, helping to improve health and lower costs.

Tailored care management options

Our tiered suite of care management options offers a holistic approach to physical and emotional well-being and the flexibility to address specific health conditions within your employee team. Availability may vary. Ask your Aetna rep for more information.

 

Aetna One® Essentials
Focuses on acute, episodic care and admissions prevention, and offers a cost-effective solution for major health events.

 

Aetna One® Flex
Helps identify potential chronic conditions before they begin and offers a single nurse for the family for acute and chronic care and an expanded care team.

 

Aetna One® Choice
Offers a greater clinical touch through integrated group coaching, integrated utilization management and expanded staffing. It’s all wrapped around a single-nurse model for acute and chronic care management.

Aetna One® Advocate and Aetna One Advisor®

Our premier, high-touch, total population health advocacy solutions combine data- driven processes with the expertise of dedicated advocates and a multi-disciplinary clinical team. We engage with members on their terms, leading to a personal experience.

 

Learn how personalized service simplifies care

 

Right care, right time

Creating more personalized paths to health with Aetna One care management.

 

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies.

Health benefits and health insurance plans contain exclusions and limitations.

See all legal notices

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