Skip to main content

Building a better health care network

Seeing the doctors you trust and feel comfortable with matters. With Aetna®, you get one of the largest quality health care networks in the world. Learn how we put our members at the center of everything we do.

96.7% customer satisfaction rating

 

Together with CVS Health®, we’re finding new ways to improve our provider network and make your health care journey easier.

 

Rating source.*

Care where you areHow we build a member-centered network

Our network* stretches across the country and much of the globe. 

  • Medical doctor

    283,000 primary care providers

  • 776K physicians

    574,000+ specialists

  • 6,100+ hospitals

    6,300 hospitals

  • 1.2 million ancillary providers and non-physician specialists

  • 423,000 behavioral health providers

  • 135,000+ employee assistance program providers

  • Nearly 9,000 CVS Pharmacy® retail locations

  • Medical director

    800+ MinuteClinic® locations

Doctor talking to a patient

Care in your neighborhoodA community-based network

You have convenient options to get the care you need, when and where you need it — from the convenience of walk-in clinics in our network to MinuteClinic visits.

 

MinuteClinic locations are open seven days a week, including nights and weekends. You get a range of services to help you and your family stay healthy. Our care team can help with many needs, such as pink eye or ear infections. And if needed, providers can write prescriptions so you get your medicine on site. Depending on your plan, MinuteClinic services are no cost or low cost.*

A quality network for quality care

We were among the first health plans to offer value-based care. That means we reward doctors and hospitals for providing care that helps you stay healthy. For example, we encourage doctors to offer later office hours or reach out to you to help you manage your condition.

  • Medical doctor

    Care manager support

    We can help you find doctors, schedule visits and share tips to help lower your costs. To connect with a care manager, call the number on your member ID card or log in to your member website. For certain health conditions, a care manager may reach out to you.

  • 776K physicians

    Whole-health approach

    Your care manager listens to your health needs and goals to create your unique care plan. This may include programs and touchpoints that help address your needs from a whole-health view. After starting the plan, your care manager will continue to work with you based on program benefits.

  • Wide-ranging coverage

    We serve many members in different states. So if you need care when traveling or have children at school in another area, rest assured. Our broad network will help keep you covered.

  • 96.3% customer satisfaction

    Plan tools and guidance

    The Aetna Smart Compare® label makes finding a quality provider more simple and straightforward. Just look for the Quality & Effective Care* badge in your provider search results.

Legal notices

Aetna®, CVS Pharmacy, Inc. and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic®-branded walk-in clinics) are part of the CVS Health® family of companies. Aetna is the brand name for products and services provided by Aetna Life Insurance Company and its affiliates.  

Health benefits and health insurance plans contain exclusions and limitations.

Also of interest: