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Where to find us

Address

Aetna Inc.
151 Farmington Avenue
Hartford, CT 06156
USA

Phone number

1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET

This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information.

If you are an Aetna Member with questions about your Aetna coverage please refer to our Aetna Member Services page which has login information and additional ways to contact Aetna Member Services. 

See Aetna Member Services information

Social Networks

We want to make it easier for you to live healthier. Join us in a conversation about the future of healthcare. Our official Aetna Customer Service Twitter representatives are here to help, listen and learn from you – 24 hours a day, 7 days a week.

@Aetna  

@AetnaHelp