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Aetna Mobile App

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You’re mobile - so are we

Our mobile app gives you access to your secure member information, anytime, anywhere. Use it to:

  • Log in to: 
    • Search for a doctor, dentist, or facility
    • Use the Urgent Care Finder to find urgent care centers and walk-in clinics
    • View claims
    • View coverage and benefits
    • View your Personal Health Record
    • View your ID card information
    • Contact us by phone or email
    • Manage disability/absence benefits
    • Speak with a certified doctor via Teladoc
    • Use Member Payment Estimator to compare cost estimates
    • View and reply to secure messages

How do I get started?

To use the app, you have to be registered for a secure account.

Register now 

Download the app

We have three ways to download the app:

  • Text Apps to 23862 (data and messaging rates may apply) 
  • Scan the QR code at the bottom of the page
  • Download from Google Play or the App Store. See screenshots below for more detail.

Android users

Apple users

Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Android is a trademark of Google Inc.

Apple, the Apple logo, iPhone, iPod touch and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google Play is a trademark of Google Inc.

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