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Frequently Asked Questions (FAQs)

  • Aetna
  • Frequently Asked Questions (FAQs)

Frequently asked questions

Individuals & Families

Dental
Orthodontic Care FAQs
Oral Surgery FAQs
DMO FAQs
PPO FAQs

Pharmacy
Pharmacy FAQs

Disability
Disability FAQs

Life Insurance
Life Insurance FAQs

Your Member Rights
Selecting Your Health Plan FAQs
Member Services FAQs

Miscellaneous FAQs
Selecting a Participating Provider FAQs
Emergency Care FAQs
PHR FAQs
Opioid FAQs

Employers & Organizations

Employers & Organizations: General, COBRA and HIPAA FAQs
Employers & Organizations: Enrollments and Renewals/Premium Rate and Quotes FAQs
Employers & Organizations: Notification of Changes/Eligibility/Provider Network FAQs
Employers & Organizations: Claims FAQs
Employers & Organizations: Pharmacy Management FAQs
Employers & Organizations: Absence Management FAQs
Employers & Organizations: Federal Mental Health Parity Final Regulations FAQs

Health Care Professionals

Health Care Professionals: Joining the Network FAQs
Health Care Professionals: Clinical Policy Bulletins FAQs
Health Care Professionals: Dispute Process FAQs
Health Care Professionals: Pharmacy Management Program FAQs
Health Care Professionals: B Notice and 1099 Miscellaneous Reporting FAQs

National Provider Identification (NPI) FAQs

Health Care Professionals: Using Your NPI in HIPAA Standard Electronic Transaction FAQs
Health Care Professionals: NPI Pharmacy FAQs

Producers

Producer FAQs

About Us

Aetna Foundation FAQs
Racial and Ethnic Equity FAQs
Supplier Diversity FAQs
Corporate Governance FAQs
Investor Information FAQs
Privacy FAQs

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