If your plan has a coordination of benefits provision, we confirm which plan has primary responsibility for claim payment. If we have primary responsibility, we pay as the primary payor. If not, we pay as the secondary payor.
The primary payor pays claims as it normally would, as if there were no secondary payor. The secondary plan acts like a supplement to the primary plan.
If you are enrolled in two dental plans, and each plan covers two cleanings per year, you are not entitled to four cleanings per year.
Please note that there are several types of coordination of benefits provisions. They may differ by plan. If you need more information, please contact Member Services using the number on your ID card.