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General notices
NY confidentiality protocols for victims of domestic violence and endangered individuals (PDF)
Equal opportunity and affirmative action
E-verify poster—English/Spanish (PDF)
How aetna pays out-of-network benefits
Information for people who have lost group coverage
Right to work—English/Spanish (PDF)
We occasionally change, remove or add information to our website. To allow for accurate translation, updates to the Spanish version usually occur shortly after updates to the English version.
Notice to physicians and providers
Aetna Life Insurance Company, Aetna Health Inc. (a Texas corporation), and Aetna Dental Inc. (a Texas corporation), and their affiliates will accept written applications for participation in their PPO, POS, HMO, and DMO networks during the period of December 1, 2022 through December 21, 2022. Physicians and providers including advanced practice nurses and physician assistants, who wish to contract with us, must apply during this period and applications must be received no later than December 21, 2022.
Send Aetna Health Inc. (a Texas corporation) and Aetna Life Insurance Company, Medical network inquiries to Aetna, Attn.: Network Management, 750 W. John Carpenter Freeway, Suite 1200, Irving, TX 75039 or applications can be submitted online at www.aetna.com. Direct all credentialing questions to Aetna Credentialing and Application Management at 1-800-353-1232 (TTY: 711).
Send Dental network inquiries to Aetna Dental West, 21215 Burbank Blvd., Suite 620, Woodland Hills, CA 91367 or via fax to 1-866-445-4387. Attn.: 2022 Provider Enrollment. Please direct Dental network related questions/inquiries to 1-800-451-7715 (TTY: 711).
Legal notices
Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).
Health benefits and health insurance plans contain exclusions and limitations.