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Program provisions

Discount program disclaimer

 

DISCOUNT OFFERS ARE NOT INSURANCE. They are not benefits under your insurance plan. You get access to discounts off the regular charge on products and services offered by third-party vendors and providers. Aetna makes no payment to the third parties. The member is responsible for the full cost. Check any insurance plan benefits you have before using these discount offers, as those benefits may give you lower costs than these discounts. 

 

Discount vendors and providers are not agents of Aetna and are solely responsible for the products and services they provide. Discount offers are not guaranteed and may end at any time. Aetna may get a fee when you buy these discounted products and services.

 

California

 

Discounts are only available under the member’s benefit plan contract after they enroll. If you have questions about any of the discounts, call the number on your ID card. For HMO members, any complaints about these discount offers may be submitted using the process described in your Evidence of Coverage.

 

  • Members with covered benefits should exhaust those benefits prior to using these discounts.
  • These services and products are provided by organizations other than Aetna. The discounts are reductions from the vendor’s retail price for the products and services.
  • American Kidney Fund Grant Recipients: The American Kidney Fund has announced it is ending financial assistance funds for Californians in need.

California coverage options (PDF)

 

Texas

 

Discounts are only available under the member’s benefit plan contract after they enroll. Discount programs are not insurance, and program features are not guaranteed under the plan contract and may be discontinued at any time. Discount programs are in addition to any plan benefits and may require a separate charge to access such programs. Discounts offered hereunder are not insurance.

 

Simple Steps To A Healthier Life® disclaimer

 

This information is not meant to be either a recommendation for medical treatment or a diagnosis of medical condition. Please consult your health care provider for the advice and care appropriate for your specific medical needs. The availability of a program may vary by geographic service area and by plan design. While this material is believed to be accurate as of this date, it is subject to change. These programs are NOT insured benefits.

 

24-Hour Nurse Line disclaimer

While only your doctor can diagnose, prescribe or give medical advice, the 24-Hour Nurse Line can provide information on a variety of health topics.

 

Health care provider network disclaimer

Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna does not provide care or guarantee access to health services.

 

Health information program disclaimer

 

Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional.

  • Policy forms issued in Idaho include:

     

    For medical plans

     

    • ALIC - GR-23, GR-29/GR29N

    • AARP - GR-29/GR-29N 

    For dental plans

     

    • Dental - GR-9/GR-9N, GR-23, GR-29/GR-29N

    For life and disability plans

     

    • Life and Disability - GR-9/GR-9N, GR-29/GR-29N

    For student health plans

     

    • Aetna Student Health - GR-96134

    For voluntary plans

     

    • Fixed/Hospital Indemnity - GR-96172, GR-96173

    • Dental, Vision, Life, STD - GR-9/GR-9N and GR-29/GR-29N

    • Accident - GR-96841, GR-96842 

    • Critical Illness - GR-96843, GR-96844

  • Policy forms issued in Oklahoma include:

     

    For medical plans

     

    • HMO - HMO OK COC-5 09/07, HMO/OK GA-3 11/01

    • QPOS/CHOICE POS - HMO OK POS RIDER 08/07

    • ALIC - GR-23 and/or GR-29/GR-29N 

    For dental plans 

     

    • GR-9/GR-9N, GR-23 and/or GR-29/GR-29N

    For life and disability plans

     

    • GR-9/GR-9N, and/or GR-29/GR-29N

    For individual product plans

     

    • Comprehensive PPO-GR-11741 (5/04)

    • Limited-GR-11741-LME (5/04) 

    • Dental-11826 Ed 9/04

    For student health plans

     

    • GR-96134

    For Vital Savings and other discount programs

     

    • GR-96402-02 04-09