Not all forms may apply to your coverage and benefits. To find forms customized for your benefits, log in to your secure member account.
If you have questions about which forms are meant for your use, call the toll-free number on the back of your member ID card.
Health care professionals in our network should file claims for you. (Some out-of-network health care professionals also may submit claims for you.) Ask your doctor or other health care professional if you need to submit a claim.
If you get a bill or receive care from a health care professional who is not in the Aetna network, and you need to submit a claim, please complete and mail one of the forms below to the address on your ID card.
Use this form to give us permission to share information about you (or a dependent) with another person or company. You can also choose the types of coverage for which the permission applies.