Know your health insurance rights
You are entitled to information that helps you:
- Make the most of your benefits
- Get the highest quality care
- Understand how we make coverage and claims decisions
- Appeal a denied claim
- Get care
Learn about your rights
Read about how we decide what to cover
Learn about our commitment to high-quality care
Learn how to protect your medical records and identity
Resources for your health insurance questions
Appeals, complaints and grievances
You want to protect your benefits. We understand. And we know you may not always agree with our decisions.
Learn how to appeal a claim
Find out how to file a complaint or grievance
Changes in your coverage
If you have lost health coverage or need to make changes, here’s where to look.
What to do if you have lost coverage through an employer
Learn about making changes to your health coverage
Questions for us?
If you need an answer to a question, try these options.
