Based on Aetna® commercial members who received proactive Smart Compare® primary care provider (PCP) next best action outreach between July to October 2022.
Helping your employees find care with confidence
Aetna Smart Compare® with Intelligent Matching helps employees get the care they need without the guesswork — offering transparency, clarity and personalized support every step of the way.
A single, coordinated approach to finding care
Finding a provider should be simple and reliable. Intelligent Matching uses data-driven insights to personalize provider recommendations — improving satisfaction, outcomes and cost efficiency.
Aetna Smart Compare provider recommendations
Members receive a “Picked for you” list of providers who meet quality, cost-effective standards of care.
Data-backed care with Intelligent Matching
Using AI-powered insights, Intelligent Matching aligns providers with members’ specific needs to help them find the right care faster.
Improved outcomes and proven results
91 percent of members are satisfied with recommended providers.* Employers can benefit from reduced unnecessary spending and members can be more confident in the care they choose.
Text transcript for “Smart Compare with Intelligent Matching” video: 1:29
Background music: Light, inspirational music with keyboard and electronic beats plays throughout the entire video.
Media description: The Aetna violet heart appears and animates along with the Aetna logo.
Narration: Providing access to high quality and affordable health care options can be challenging.
Media description (scene 1): An animated illustration of a doctor and patient having a conversation in a doctor’s office setting. The patient is sitting on an exam table.
Narration: That's why we developed Aetna Smart Compare with Intelligent Matching, a data-driven solution that seamlessly connects members with trusted, cost-effective care.
On-screen text: Aetna Smart Compare with Intelligent Matching.
Media description (scene 2): Doctor and patient fade out and illustration of a patient in a circle fades into the scene along with a dotted line that connects to an illustration of a doctor in a circle which also fades in.
On-screen text: Aetna Smart Compare with Intelligent Matching. Trusted, cost-effective care.
Narration: Our intelligent matching model examines thousands of relevant provider and member data points in real time based on each member's coverage, preferences and medical history.
Media description (scene 3): Image representation of data points and a magnifying glass moving across the screen, icon of member ID card, icon of tablet with representation of member preferences and icon of computer screen visualizing medical data appear on screen.
On-screen text: Intelligent matching model
Narration: Search results highlight the top in-network provider matches, simplifying the selection process for each member.
On-screen text: Top in-network provider matches
Media description (scene 4): Images of provider detail cards pop up showing three options for providers.
Narration: Let's see how this technology helped Owen when he was having recurring knee pain and needed a consultation from an orthopedist.
On-screen text: Aetna Smart Compare in action.
Media description (scene 5): Image of a smart phone appears with the start page of the Aetna Health℠ app on the screen.
Narration: He wanted a provider close to work, who's part of a small practice that also offers weekend appointments.
On-screen text:
- Close to work
- Part of a small practice
- Weekend availability
Media description (scene 6): Animation of user choosing the “find care” button on the app. The “find care” page appears. The user chooses “browse by category” and goes to a search page. The user enters “orthopedic” in the search bar and results show. The user chooses “Orthopedic Sports Medicine.”
Narration: Looking at Owen’s preferences and health history, Aetna Smart Compare with Intelligent Matching quickly identified high- performing orthopedists who meet our standards for quality and effectiveness.
On-screen text: Quality providers, cost-effective choices
Media description (scene 7): Orthopedic sports medicine results appear on the screen. The user scrolls to find provider options.
Narration: Owen was able to click on each suggestion to learn more and easily select a provider that matched his care needs.
On-screen text:
- Close to work
- Part of a small practice
- Weekend availability
Media description (scene 8): User selects details about the provider, and those provider details show up on the phone screen.
Narration: And he was able to do it all from the convenience of the Aetna Health app, providing clear, reliable, data-driven insights.
Media description (scene 9): Image reverts to the Aetna Health app start page.
Narration: Aetna Smart Compare with Intelligent Matching helps members feel empowered in their care decisions, driving better outcomes and cost savings for you.
On-screen text:
Aetna Smart Compare with Intelligent Matching
Clear, reliable, data-driven insights
Members feel empowered
Better outcomes, cost savings
Media description (scene 10): Aetna logo animates on, with Healthier Happens Together® tagline.
On-screen text: Aetna®
Healthier Happens Together®
Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).
®2025 Aetna Inc.
6161000-03-01 (10/25)
Intelligent Matching in action
Giving employees access to quality, affordable health care can be a challenge. Aetna Smart Compare with Intelligent Matching connects members with trusted, cost-effective care by analyzing thousands of provider and member data points in real time.
Learn how this technology empowers members* to make informed decisions, driving better outcomes and cost savings for your company.
Ready to learn more?
Explore the benefits
Learn how Aetna Smart Compare with Intelligent Matching can deliver better care experiences and measurable savings for you and your employees.
Partner with us
Your Aetna® rep is here to answer your questions and help you add Aetna Smart Compare with Intelligent Matching to your benefit package.
For 91 percent satisfied members source
For members note
The member story featured in this video is for illustrative purposes and doesn’t reflect events experienced by actual participants.
Legal notices
Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).
Health benefits and health insurance plans contain exclusions and limitations.