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Get to know Texas Health Aetna


Texas Health Aetna is a joint venture between two health care leaders - Texas Health Resources and Aetna. Available in the Dallas–Fort Worth area, Texas Health Aetna is designed with one thing in mind: providing care that is simple, affordable and connected.


Simple


Access where and when you need it. Your Texas Health Aetna provider website texashealthaetna.com does it all. From here you can get information on:

  • Network providers and facilities.
  • Eligibility and benefits.
  • Referrals and authorizations.
  • Claims and payments.
  • Code inquiries.
  • Office and provider management tools.


Affordable


Having a smaller, more engaged network means big things for our members, such as:
 

  • Local, highly engaged providers managing care from beginning to end.
  • Network providers and facilities ensuring cost-effective, quality care.
  • Community-based care throughout our 16-county high-performance network.

 

Plan name

Member ID card

Service area

Hospital network

Care Plus

This card shows the Texas Health Aetna logo on the left and the Care Plus logo within an outline of the state of Texas (see below)

 

Sixteen counties (Collin, Dallas, Denton, Ellis, Johnson, Kaufman, Parker, Tarrant, Rockwall, Cooke, Erath, Grayson, Hood, Hunt, Somervell and Wise)

Hospitals are limited to Texas Health Resources facilities, UT-Southwestern Medical Center, Methodist Health System, Children’s Medical Center, Cook Children’s Medical Center, Ennis Regional Medical Center, Lake Granbury Medical Center, Glen Rose Medical Center, Hunt Regional Medical Center, Muenster Memorial Hospital, North Texas Medical Center, Texas Scottish Rite Hospital for Children, Texoma Medical Center, USMD Hospital at Arlington, USMD Hospital at Fort Worth, Wise Regional Health System and Wise Regional Hospital at Bridgeport

 

Connected


All the services members need in one local plan.

  • Texas Health Aetna ER Doc app: Chat with a local ER physician in minutes with no copay. Available on desktop or mobile device.
  • Behavioral health help line: 24/7 behavioral health support through Texas Health Resources.
  • Personalized pharmacy benefits: Get help receiving the right medicine at the right cost.
  • Advance care planning: Texas Health Aetna is collaborating with Iris Plans to offer advance care  planning to certain members at no additional cost. Look for documents from Iris to review with your patients.