Provider Manuals

Provider resources to help you work with us

You will find guides to support you in providing care, managing your practice and working with us.

Behavioral Health Provider Manual

This manual has information about our specialty programs and clinical practice guidelines, along with information on credentialing.

Read the behavioral health manual

Employee Assistance Program (EAP) Manual

This manual details our referral process, quality standards, credentialing and reimbursement process.

Explore the EAP manual

Women’s Health Programs and Policies Manual

The women’s health manual is being updated, and a revised version will be posted soon.

Aetna Benefits Product Guide

This guide gives you an overview of our products.

Read about Aetna products

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