Skip to main content

Provider Education & Manuals

Tools and materials for professional development and easy administration

Provider manuals about our policies and programs

You can view and download these manuals:

  • Office Manual for Health Care Professionals
  • Behavioral Health Provider Manual
  • EAP Manual
  • Women’s Health Programs and Policies Manual
  • Aetna Benefits Product Guide

Explore provider manuals

Educational webinars

We offer live webinars to make it easier to do business with us. Most webinars are open to all providers, regardless of your participation status.

See the topics and schedule

Better communication, better patient care

Communication among health care professionals can lead to better outcomes for patients, and you might have questions about how to discuss sensitive topics.

When and how can you share information about patients being treated for mental health conditions?

What are ways to address social determinants of health challenges?

Do you have questions about the HIPAA privacy rule?

Aetna Smart Compare™ program

The Aetna Smart Compare designation helps give our members more information to help them choose a practice for themselves and their families.

For complete program information including overview guides and frequently asked questions, visit the Aetna Smart Compare page

JavaScript is required

In order to have the best experience on, Javascript needs to be enabled.
Learn how to change your browser settings to enable Javascript.

You are now leaving the Aetna website

Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.