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Provider Education & Manuals

Tools and materials for professional development and easy administration

Provider manuals about our policies and programs

You can view and download these manuals:

  • Office Manual for Health Care Professionals
  • Behavioral Health Provider Manual
  • EAP Manual
  • Women’s Health Programs and Policies Manual
  • Aetna Benefits Product Guide

Explore provider manuals

Educational webinars

We offer live webinars to make it easier to do business with us. Most webinars are open to all providers, regardless of your participation status.

See the topics and schedule

Better communication, better patient care

Communication among health care professionals can lead to better outcomes.  When, and how, can you share information about patients being treated for mental health conditions?

Read more about the benefits of communication
See questions and answers about the HIPAA privacy rule 

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