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Patient Care Programs & Quality Assurance

Patient care support and quality go hand in hand

Treating opioid use disorder

We’ve joined forces with the National Institute on Drug Abuse (NIDA), the American College of Emergency Physicians (ACEP) and Yale New Haven Hospital to create a video series on opioid use disorder. It explores how to use medication-assisted treatment and harm-reduction strategies in your practice.

See how we’re addressing the opioid epidemic

Resources & support for behavioral health care

Many patients feel most comfortable learning about treatment options from their primary care provider. These patient care programs can help primary care providers obtain specialized care for patients with certain behavioral health conditions.

Depression in Primary Care
Alcohol and Drug Use Screening, Brief Intervention and Referral to Treatment
Integrated Primary Care Behavioral Health

Connecting patients with the right care

It's important to choose the right care for patients with behavioral health needs. These tools can help:

  • Level of Care Assessment Tool (LOCATSM)
  • Applied Behavioral Analysis (ABA) Medical Necessity Guide
  • American Society of Addiction Medicine (ASAM) Treatment Criteria

Learn more about behavioral health guidelines

Commitment to quality

Quality report cards

Report cards rate the quality of our health plans in multiple areas. They use a standard set of measures called the Healthcare Effectiveness Data and Information Set (HEDIS®).

Read about our health care report cards

Aetna specialty institutes

Our Institutes of Quality® and Institutes of ExcellenceTM are publicly recognized, high-quality, high-value health care facilities that specialize in transplants, infertility, cardiac care, orthopedic care or bariatric surgery.

Learn more about Aetna specialty institutes

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