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Patient Care Programs & Quality Assurance

Patient care support and quality go hand in hand

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Resources & support for behavioral health care

Many patients feel most comfortable learning about treatment options from their primary care provider. These patient care programs can help primary care providers obtain specialized care for patients with certain behavioral health conditions.

Depression in Primary Care
Alcohol Screening, Brief Intervention and Referral to Treatment
Integrated Primary Care Behavioral Health

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Connecting patients with the right care

It's important to choose the right care for patients with behavioral health needs. These tools can help:

  • Level of Care Assessment Tool (LOCATSM)
  • Applied Behavioral Analysis (ABA) Guidelines for the Treatment of Autism Spectrum Disorders
  • American Society of Addiction Medicine (ASAM) Treatment Criteria

Learn more about the guidelines



Commitment to quality

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Quality report cards

Report cards rate the quality of our health plans in multiple areas. They use a standard set of measures called the Healthcare Effectiveness Data and Information Set (HEDIS®).

Read about our report cards

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Aetna specialty institutes

Our Institutes of Quality® and Institutes of ExcellenceTM are publicly recognized, high-quality, high-value health care facilities that specialize in transplants, infertility, cardiac care, orthopedic care or bariatric surgery.

Learn about how we select these facilities

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Aetna performance networks

Our Aexcel® performance network includes high-performing doctors in 12 specialty areas. These specialists meet nationally recognized standards of care.

Read about how we choose Aexcel specialists


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