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Aetna Smart Compare® designation

We’re recognizing providers who meet our highest standards for care so your patients can make smart choices for their health.

What is Aetna Smart Compare?Improving the patient care experience

A more transparent, patient-centered health care system benefits everyone. The Aetna Smart Compare designation highlights providers who demonstrate strong clinical quality and cost-effective use of care.

 

By recognizing those efforts, we aim to support a better care experience for members while reinforcing the value of the care you deliver every day. Our goal is to equip members with clear, meaningful information so they can compare providers with confidence and choose practices that best meet their needs — strengthening trust, engagement and outcomes across the system.

How we choose providers

We apply the highest standards when awarding this badge, and those standards are certified by the National Committee for Quality Assurance (NCQA) — an independent, not-for-profit group that accredits health care organizations. Learn how NCQA reviews our designation programs to meet criteria for their Physician Quality Certification.

 

NCQA report on Aetna compliance

 

We evaluate providers in two key areas:

 

Quality clinical care

These providers can help members:

 

  •  Get the right treatments
  • Prevent complications
  • Support overall well-being

Cost effectiveness compared to peers

These providers can help reduce out-of-pocket costs by helping members:

 

  • Choose lower-cost medicine
  • Find more affordable care facilities
  • Reduce trips to the emergency room

More details for California and Texas providers*

Browse these guides for a full view of our measurement criteria and how we evaluate doctors and other providers.

Answers to your patients’ questions

  • The goal of the Aetna Smart Compare designation is to give our members more information to help them choose a practice for themselves and their families.

     

    During provider or procedure searches on our Aetna Health app and Aetna member website, members simply look for the “Quality and Effective Care” label as another item to consider when choosing a provider.

     

    For more information, review our member brochure (PDF)

  • We evaluate both primary care providers and specialists for this program. These doctors have met quality standards in two key areas:

     

    1. Quality clinical care, such as providing patients with the right treatments, and
    2. Cost-effectiveness of care, such as working with patients to reduce costs where possible.
  • The Aetna Smart Compare designation is only a guide to help members choose a provider that’s for them, not the sole basis for selecting their doctor. We may use the results of this program to select providers for our performance networks. In our Informed Choice product, some plan sponsors offer preferred copays to members that use Aetna Smart Compare.

  • Aetna Smart Compare uses quality as a gatekeeper. Providers must meet the clinical quality metrics to be reviewed for cost effectiveness. They must also meet both clinical quality metrics and cost-effectiveness measures to receive the Aetna Smart Compare designation. Note that providers reviewed for the Aetna Smart Compare designation in medical oncology were designated using only the quality metrics criteria.

  • There are three reasons why a provider may not have this designation:

     

    1. They’re not in a specialty or specialty procedure type that the program is currently designating. 
    2. They couldn’t be evaluated for the designation because of not meeting minimum volume requirements. 
    3. They didn’t meet the criteria to receive the designation.

Your feedback matters

Share your thoughts about Aetna Smart Compare to help us improve your experience.

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