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Aetna Smart Compare™ designation

We’re recognizing physicians who use health care resources effectively, so your patients can make smart choices for their health.

What is Aetna Smart Compare?

A health care system that’s more transparent and consumer focused is a better health care system. Part of that is recognizing physicians for clinical quality and effective use of care. With the Aetna Smart Compare designation, which recognizes high-performing physicians and provider groups, we’re helping build a better care experience for everyone.

 

The goal? We’re giving members more information to help choose the right practice for themselves and their families. So they can get better faster and reach their best health.

 

Our quality certification

 

Learn how the National Committee for Quality Assurance (NCQA) — an independent, not-for-profit group that accredits health care organizations — reviews our designation programs to meet criteria for their Physician Quality Certification.

 

NCQA report on Aetna compliance

How we choose physicians and other providers

Aetna Smart Compare is a national designation program that identifies high-performing providers based on industry standard metrics for quality and effectiveness. To earn Aetna Smart Compare designations, providers need to exceed clinical quality and cost-effectiveness measures.

 

These measures include:

 

  • Number and types of services performed
  • How often patients return to the hospital
  • Rates of health complications during hospital stays
  • Cost of services

In California and Texas, Aetna Smart Compare designations are limited to commercial self-insured plans. Other members in California and Texas will not see designations when they log in to their Aetna® member website or through other ways we may communicate with them.

 

Browse these guides for a full view of our measurement criteria and how we evaluate physicians and other providers.

Answers to your patients’ questions

  • The goal of the Aetna Smart Compare designation is to give our members more information to help them choose a practice for themselves and their families. During provider or procedure searches on our Aetna Health app and Aetna member website, members simply look for the Quality and Effective Care label as another item to consider when choosing a physician.

  • We evaluate both primary care providers and specialists for this program. Refer to the guides on this page to learn what is currently supported. The program will be expanding in the future.

  • The Aetna Smart Compare designation is only a guide to help members choose a physician that’s for them, not the sole basis for selecting their doctor. We may use the results of this program to select providers for our performance networks. In our Informed Choice product, some plan sponsors offer preferred copays to members that use Aetna Smart Compare.

  • Aetna Smart Compare uses quality as a gatekeeper. Physicians and other providers must meet the clinical quality metrics to be reviewed for cost effectiveness. They must also meet both clinical quality metrics and cost effectiveness measures to receive the Aetna Smart Compare designation. Note that physicians reviewed for the Aetna Smart Compare designation in medical oncology were designated using only the quality metrics criteria.

  • There are three reasons why a physician may not have this designation:

     

    1. They’re not in a specialty or specialty procedure type that the program is currently designating. 
    2. They couldn’t be evaluated for the designation because of not meeting minimum volume requirements. 
    3. They didn’t meet the criteria to receive the designation.

Your feedback matters

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