Pharmacy Help Line
Do you need answers to questions about prescription drugs? We’re here 24 hours a day, every day.
Call the Pharmacy Help Line at 1-800-238-6279
Prescribing Tools
Search our formulary list of preferred drugs. Find a pharmacy clinical policy bulletin, or search our preferred drug lists. Or find out more about e-prescribing.
Specialty Medications
Some patients require specialty drugs for chronic or complex conditions. Aetna Specialty Pharmacy® can dispense these drugs quickly and at a reasonable cost.
Pharmacy Claims
Submit your pharmacy claims electronically through one of our electronic transaction vendors using NCPDP Telecommunications Standard D.0.
Log in to your secure site
The secure provider website has information and tools. You can complete real-time transactions with our administrative and financial tools. You can use the tools to help with:
- Claims processing
- Account management
- Eligibility and benefits inquiries
Our URAC pharmacy accreditations
URAC is an independent, non-profit health care accrediting organization dedicated to promoting health care quality through accreditation, education, and measurement.
Read more about our URAC accreditations