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Pharmacy Services

Helping patients get the medications they need

Pharmacist on phone

Pharmacy Help Line

Do you need answers to questions about prescription drugs? We’re here 24 hours a day, every day.

Call the Pharmacy Help Line at 1-800-238-6279

Prescribing Tools

Search our formulary list of preferred drugs. Find a pharmacy clinical policy bulletin, or search our preferred drug lists. Or find out more about e-prescribing.

Learn about prescribing tools

Specialty Medications

Some patients require specialty drugs for chronic or complex conditions. Aetna Specialty Pharmacy® can dispense these drugs quickly and at a reasonable cost.

Learn about specialty medication services

Pill Bottles

Pharmacy Claims

Submit your pharmacy claims electronically through one of our electronic transaction vendors using NCPDP Telecommunications Standard D.0.

Submit pharmacy claims online

Female doctor using laptop at desk

Log in to your secure site

The secure provider website has information and tools. You can complete real-time transactions with our administrative and financial tools. You can use the tools to help with:

  • Claims processing
  • Account management
  • Eligibility and benefits inquiries

Log in or register today

URAC is an independent, non-profit health care accrediting organization dedicated to promoting health care quality through accreditation, education, and measurement. The URAC accreditation process demonstrates a commitment to quality services and serves as a framework to improve business processes through benchmarking organizations against nationally recognized standards. Becoming accredited demonstrates our commitment to ongoing improvement.


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