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Changes to commercial drug lists begin on January 1, 2020


On January 1, 2020, we’ll be making updates to our pharmacy plan drug lists. 


You’ll be able to view the changes as early as November 1, 2019. They’ll be available then on our Formularies & Pharmacy Clinical Policy Bulletins page. 


Ways to request a drug prior authorization 

  • Submit your completed request form through our provider website.  

  • Fax your completed prior authorization request form to 1-877-269-9916. 

  • Call the Aetna Pharmacy Precertification Unit at 1-855-240-0535 (TTY: 711). 

  • These changes will affect all Pharmacy Management drug lists, precertification, quantity limits and step-therapy programs. 

    For more information, call the Aetna Pharmacy Management Provider Help Line at 1-800-238-6279 (1-800-AETNA-RX) (TTY: 711).