Skip to main content

Thank you! Your request to join the network has been received

Step 1: Request for Participation

You’ve completed the request for participation, which is the first step

Step 2: Review Contract

In a few weeks you will receive a contract that you can review and sign if applicable

Step 3: Credentialing

Credentialing is a separate and extensive process.

Step 4: Join Network

Once all steps are completed, we will notify you of your acceptance.

Welcome to Aetna.com! Thank you for your interest in joining our Network. You can complete your request for participation here in a few easy steps

Once you complete your request, we will evaluate the current need to service our membership in your Area.

If we don’t intend to pursue a contract, we will notify you via email, please check your SPAM folder.

If we intend to pursue a contract, a local network manager will reach out to you to begin the contracting process, if required.

This contract is an electronic document that needs to be signed by you using the AdobeSign Process. Please sign and return the contract thru AdobeSign. 

If you do not see the email, please check your SPAM folder for this document.

Once Network receives your signed contract, they’ll request that the credentialing process gets started.

We use CAQH to obtain your credentialing application for most states.

If you’re located in Washington, if you’re a physician located in Arkansas or if you’re joining the

Allina Health | Aetna joint venture network in Minnesota, we use different vendors to obtain your credentialing data.

When using CAQH, ProviderSource/Medversant or any other Credentialing vendor, remember that you must designate Aetna as an authorized health plan to access your credentialing application.

Credentialing can take approximately 45 days to complete.

Once you have been approved in the credentialing process, Aetna will countersign and return your final contract via email through AdobeSign.

Aetna systems will be updated to reflect your participation effective date and Aetna members will be able to see your information in the directory.  You are now ready to submit claims.

Additionally, you will receive a welcome email with resources to help you in your journey.

Thank You for your interest in participating in our Networks!

Onboarding walkthrough

This video is intented to be a generic high level view of our Onboarding journey for an Individual Medical provider. While there are differences with the onboarding journey for other types of providers, the video serves as a guideline.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

Also of interest: