Call HMO Member Services at 888-702-3862.
Aetna, Inc.
P O Box 981107
Lexington, Ky 40512
Enrollment: New or Termination/Changes/Questions
Aetna, Inc.
P O Box 44129
Jacksonville, FL 32231
Call HMO Plan Sponsor Services/Enrollment Department at 855-319-7290.
Send email to HMO Plan Sponsor Services/Enrollment Department
Please mail all enrollment forms to above address and indicate the type of plan on the envelope.
Example: HMO, Life, Dental or PPO Medical
Call HMO Billing/Account Reconciliation at 855-319-7290.
Send email to HMO Billing/Account Reconciliation
Call PPO Member Services at 888-802-3862.
Aetna, Inc.
P O Box 14079
Lexington, Ky 40512
Enrollment: New or Termination/Changes/Questions
Plan Sponsor Services Mailing Address
Aetna, Inc.
P O Box 44129
Jacksonville, FL 32231
Call PPO Plan Sponsor Services/Enrollment Department at 855-319-7290.
Send email to PPO Plan Sponsor Services/Enrollment Department
Please mail all enrollment forms to above address and indicate the type of plan on the envelope.
Example: HMO, Life, Dental or PPO Medical
Call PPO Billing/Account Reconciliation at 855-319-7290.
Send email to PPO Billing/Account Reconciliation
Call 24 Hour Nurse Help Line at 1-800-556-1555.
(9am-9pm ET Monday-Friday & 9am-5pm ET Saturday)
Call for closest Eye Care Provider at 1-800-793-8616.
Call Member/Physician Services at 1-800-238-6279 prompt 2.
Aetna Pharmacy Management
PO Box 398106
Minneapolis, MN 55435-8106
Call Aetna Mail Order Drug at 1-866-612-3862.
Life Insurance
Call Aetna Life Insurance Center at 1-800-523-5065.
Dental
Call Aetna Dental at 1-877-238-6200.
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