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Electronic payment and remittance for providers

Learn how to get paid faster and review claim payments.

Electronic transaction toolsHelping you save time and get paid faster 

 

Electronic remittance advice (ERA)

ERA provides claim payment explanations in Health Insurance Portability and Accountability Act (HIPAA)-compliant files. To send an enrollment or change request, you’ll need to register for ERA on the Optum® Payer Enrollment Services site. Both medical and dental providers can enroll. You don’t need to enroll in ERA to get electronic EOBs.

 

Enroll in ERA

Electronic funds transfer (EFT)

EFT lets us securely send claim payments directly to your bank account. We won’t charge you a fee for EFT, but your bank might. To send an enrollment or change request, you’ll need to register for EFT on Optum’s Payer Enrollment Services site. Both medical and dental providers can enroll.

 

Enroll in EFT

Electronic explanation of benefits (eEOB)

Get copies of our EOBs electronically from our provider portal on Availity®. You can access eEOBs without enrolling in ERA. You’ll find more details on the eEOBs, such as remark messages about how we processed a claim, or if we need more information from you to process a claim.

 

Log in to Availity

Virtual credit card (VCC)

If you don’t enroll in EFT, we may issue future payments as a VCC. VCCs work just like credit cards except you don’t need a physical card. Instead, we issue a one-time-use virtual credit card number by fax or mail. You can sign up for VCC by sending an email with your practice name, TIN and contact information.

 

Email us to sign up for VCC

Helpful resources

  • Save with electronic transactions

    Learn how you can lower your costs and save time for many common transactions. How much can your office save?

  • Find forms for health care professionals

    Get forms for address and practice changes, coordination of benefits and state-specific forms.

  • Manage ERA and EFT authorization

    Use Payer Enrollment Services to enroll or to change or cancel your preferences for commercial, Medicare or dental claims.

  • Work with us on our provider portal on Availity

    Availity is a free multipayer, web-based system for administrative transactions. It’s your one-stop shop to do business with us.

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