Skip to main content

How to change your Aetna® Medicare plan

People change Medicare plans for many reasons. Maybe your health needs changed, your doctors changed or your plan costs more than it used to. A new plan might cover the medications you take or give you better benefits.

Can I change from Original Medicare to an Aetna Medicare Advantage plan?


Yes. You can change from Original Medicare to an Aetna Medicare Advantage (MA) plan during certain times of the year. These are called enrollment periods.

 

Enrollment periods

  • Annual Enrollment Period (AEP)

    October 15–December 7 

     

    During AEP, most people with Medicare can:

     

    • Change from Original Medicare to an MA plan
    • Change from an MA plan back to Original Medicare
    • Change from one MA plan to another
    • Join, drop or change a Medicare prescription drug plan (PDP)

     
    Your coverage starts on January 1.

  • Medicare Advantage Open Enrollment Period (MA OEP)

    January 1–March 31

    This period is only for people who already have an MA plan. During this time, you can:
     

    • Change to a different MA plan (with or without drug coverage)
    • Drop your MA plan and go back to Original Medicare
    • Join a Part D drug plan, if you change back to Original Medicare


    Your coverage starts the first day of the next month.

    Learn more about the OEP

  • Special Enrollment Period (SEP)

    Enrollment date depends
     

    You may be able to change plans at other times if you have a special life event:
     

    • You move
    • You get married
    • You change jobs
    • Loss of existing coverage
    • Your current plan dropping its contract with Medicare
    • Have both Medicare and Medicaid
    • Have a chronic condition

    Your coverage start date depends on your life event.

    Learn more about the SEP

  • Initial Enrollment Period (IEP)

    Seven months around your 65th birthday

     

    This period is your first chance to sign up for Medicare. It starts three months before you turn 65 and ends three months after.

    During this time, you can:

     

    • Enroll in Original Medicare (Parts A and Part B)
    • Join an MA plan
    • Join a Medicare Advantage Prescription Drug (MAPD) plan

     

    Your coverage start date depends on when you enroll. 

     

    Learn more about the IEP

Ready to shop Aetna Medicare plans?


Enter your ZIP code to find Aetna Medicare plans in your area. Compare benefits, costs and drug coverage and see if your providers are in our network.

 

 

How can I change my Aetna Medicare plan?


There are four ways you can change your Aetna Medicare plan. Choose what works best for you.

Online

 

Explore and sign up for an Aetna Medicare Advantage (MA) plan or Aetna Medicare Prescription Drug (MAPD) plan on our website. You can review plan details, see what’s covered and find a plan that fits your needs.

Shop Medicare plans

Phone

 

Want to speak with someone directly? A licensed agent can help you enroll or change your plan. Call ${dynamicPhone} ${tty}, ${hours}.

Mail

 

We can send you a paper enrollment kit. Call a licensed agent at ${dynamicPhone} ${tty}, ${hours} to request one.

With a broker

 

A broker in your area can help you find a plan or switch plans.

If you have a question about your current plan or changing plans, contact Member Services.

What Aetna Medicare plans cover prescriptions?


Here are the Aetna Medicare plans that can help pay for prescriptions. Be sure to look at the plan details to see if it covers the medications you take.
 

Aetna Medicare Advantage Prescription Drug (MAPD) plans

MAPD plans help pay for your prescription medicines. You may still have out-of-pocket costs, which means you may pay for some of it yourself. And MAPD plans usually include benefits like dental, vision and hearing.
 

Aetna Medicare Chronic Condition Special Needs Plans (C-SNPs)

Some C-SNPs also include drug coverage. It depends on the plan, so you should check the plan details. These plans are made to help people who have certain long-term health problems.
 

Aetna Medicare prescription drug plans (PDPs)

A PDP is a stand-alone drug plan. That means you can buy it on its own. It doesn’t have to be part of a Medicare Advantage plan.


Before you pick a PDP, make sure your medicines are on the drug list for the plan. This is called a formulary.

I decided to change my Aetna Medicare plan. What’s next?

Are you a new member?

 

 

Welcome to Aetna Medicare. Your secure member website helps you get the most out of your plan. Once you register, you can:

 

  • View your benefits
  • Check costs
  • Find care
  • Track prescriptions

 

Log in or register  

Already a member?

 

 

If you already have a plan and changed to a different one:  

 

Call us

Talk to a licensed agent at 1-844-619-5664 ${tty} ${hours}.

Disclaimer

The Aetna C-SNP is available to Medicare members who have at least one of the qualifying chronic conditions. To ensure a successful enrollment process, we’ll confirm with your healthcare provider that you have one of these eligible conditions. If verification of eligible condition is not received, involuntary disenrollment will occur.