How to enroll in Medicare plans
Are you eligible for Medicare now? If you’re ready to shop plans, we’re here to help get you started.
When you can enroll
How do you know if it’s time to enroll? It may be your time if it's a few months before or after your 65th birthday. Or it may be your time to choose next year's plan.
How to enroll for each Medicare plan type:
Medicare Advantage (Part C) and prescription drug plans (Part D)
Do you qualify?
Looking for a Medicare Advantage plan (Part C)? To qualify, you’ll need to be enrolled in Original Medicare first (Medicare Parts A and B).
Learn more about Aetna® Medicare Advantage plans
Looking for a prescription drug plan (Part D)? To qualify, you’ll need to enroll in either Medicare Part A or Medicare Part B first.
Read about Aetna prescription drug plans
Ready to enroll?
When you’re ready, there are three ways you can enroll:
Online
You can compare and enroll in Part C and D plans on our website. Get details on what each plan covers. And see which Aetna Medicare plan may work best for your needs.
Phone
You can enroll in an Aetna Medicare plan over the phone. Call to speak with a licensed agent at ${dynamicPhone} ${tty}, ${hours}.
You can ask us to send you a paper enrollment kit. Call a licensed agent at ${dynamicPhone} ${tty}, ${hours}, to have one sent to you. Then, follow the steps in the form to complete it and send it to us.
You can download a Chinese language Aetna Medicare Advantage enrollment form (PDF) for these areas:
Dual Eligible Special Needs Plan (D-SNP)
Do you qualify?
You may be eligible to enroll in an Aetna® D-SNP if:
- You already have Medicare and Medicaid
- You live in one of 30 participating states in one of our covered counties
You can use the plan locator on this page. Check if your state and county are listed. If they’re not, then we don’t have a D-SNP in your location at this time.
Need to learn more about D-SNPs? Read more about Aetna® D-SNPs.
Ready to enroll?
If you qualify for an Aetna® D-SNP, there are three ways you can enroll:
Online
You can review and enroll in plans on our website. Get details on what each plan covers. And find a D-SNP that’s right for you.
Phone
You can talk to a licensed agent to see if you qualify and to enroll. Call us at ${dynamicPhone} ${tty}, ${hours}.
You can call us and ask us to send you a paper form in English or Spanish. For a paper form in another language, choose your state and county on the plan locator. Next, you’ll be able to choose a plan and download an enrollment form for that plan in other available languages. Then, follow the steps in the form to complete it and send it to us.
Plan locator:
If your state and county aren’t listed, then we don’t have a D-SNP in your location at this time.
Chronic Condition Special Needs Plan (C-SNP)
Do you qualify?
You may be eligible to enroll in an Aetna® C-SNP if:
You have a Medicare plan
You have at least one of the eligible chronic conditions
You live in one of 18 participating states in one of our covered counties
Need to learn more about C-SNPs? Read more about Aetna® C-SNPs.
Ready to enroll?
To get started, you’ll need the contact information for your primary care provider (PCP) or specialist. This should be the provider who treats you or has treated you for your chronic condition. They'll need to confirm (attest to) that condition. We’ll need this to fill out the Prequalification Assessment Tool (PQAT).
Next, we’ll send a Verification of Chronic Condition (VCC) form to the provider who will confirm (attest to) your chronic condition. They’ll let us know if you have an eligible chronic condition and qualify for a C‑SNP. We need this form sent back to us before the end of the second month that you’re enrolled in the plan.
There are three ways you can enroll:
Online: Fill out the enrollment form
By phone: Call 1-844-619-5664 ${tty} to talk to a licensed agent, ${hours}.
With a broker in your area: They can help you enroll.
Disclaimer
The benefit(s) mentioned are part of special supplemental benefits for the chronically ill (SSBCI). SSBCI conditions include certain cardiovascular disorders, congestive heart failure, and diabetes. Eligibility is determined by whether you have a chronic condition associated with the benefit(s). Standards and conditions vary for each benefit. Contact us to confirm the specific SSBCI condition requirements for the benefit(s) for this plan and determine your eligibility.
Institutional Special Needs Plan (I-SNP)
Do you qualify?
You may be eligible for an Aetna® I-SNP if:
You are a nursing home resident
You live in Connecticut, New York, Ohio or Pennsylvania
Need to learn more about I-SNPs? Read more about Aetna® I-SNPs.
Ready to enroll?
If you qualify for an Aetna® I-SNP, there are two ways you can enroll:
Phone
You can talk to a licensed agent to see if you qualify and enroll. Call us at 1-833-217-9081 ${tty}, ${hours}.
You can ask us to send you a paper enrollment kit. Call a licensed agent at 1-833-217-9081 ${tty}, ${hours}, to have one sent to you. Then, follow the steps in the form to complete it and send it to us.
You can also download an enrollment form for these areas:
Medicare Supplement Insurance (Medigap) Plan
To enroll in a Medicare Supplement Insurance plan, please call us at ${medsupenroll} ${tty}, ${medsupphours}.
Aetna is the brand name for insurance products issued by the subsidiary insurance companies controlled by Aetna, Inc. The Medicare Supplement Insurance plans are insured by Aetna Health and Life insurance Company, Aetna Life Insurance Company, American Continental Insurance Company or Continental Life Insurance Company of Brentwood, Tennessee, all Aetna Companies. Not connected with or endorsed by the U.S. Government or the Federal Medicare Program.