Skip to main content

Care management services

Taking control of your health can be a lot of work. That’s why our Medicare Advantage plans offer care management services. They support your health needs and your daily life needs.

 

Case management

Do you need extra help or support for your health care? A case manager can help you start and stick with treatments that are proven to work.


Note: This program is only for certain medical conditions. If you qualify, we’ll give you a case manager. They’ll work with you and your doctors to support your health care plan. They can:
 

  • Help when you have more than one medical condition – We’ll make sure your doctors work together. And give you resources to help you manage your conditions with more ease.
  • Help you avoid another hospital stay – If you just left a hospital stay, we’ll check in to see if you need help with your discharge instructions. We’ll also make sure you fill your prescriptions and schedule follow-up care.
  • Offer support for advanced stages of an illness – We can help during end-of-life care. Our resources can help you make choices that are best for you and your family. We’ll honor your dignity, needs and choices. Learn more about our Compassionate Care program.
Read More Read Less
 

  • Help to manage blood pressure and cholesterol

    Our Numbers To Know® program helps you track your blood pressure and cholesterol levels. We’ll send you a reminder to check your blood pressure. You’ll also get a card to help you track your:

     

    • Blood pressure
    • Cholesterol
    • Medicines and doses

     

     

  • Help with your transplant needs

    Our National Medical Excellence Program® will support you if you need a solid organ or stem cell transplant. We’ll give you a case manager who can help with all your health care needs. They’ll be there from the time you’re approved for a transplant through your post-transplant care.

  • Help to manage certain conditions

    You may have certain conditions, like diabetes. If so, you can get more help to manage them. Our disease management program can offer you support. We can help you understand your condition. And help you follow your doctor's treatment plan. If you qualify, we offer:
     

    • Care for your total health – We see you as a person, not as a condition. This total health approach helps us give you more useful info and support.
    • Personal attention – You’ll have access to nurses and health coaches along the way. They’ll help answer your questions about your conditions and your treatments.
     

Health resources in your community

Meals on Wheels® America

Enjoy healthy food delivered to your home. Meals on Wheels is a non-profit program that will deliver meals right to your door.

Visit Meals on Wheels America

 

 

NeedyMeds®

Get help paying for your prescription drugs and other health care costs. NeedyMeds is a non-profit that gives you info on health programs and offers direct help.

Visit NeedyMeds

 

 

Medicare Extra Help

See if you qualify for Extra Help. If you have a Medicare prescription drug plan, you can get help to pay for care. And Extra Help can lower your:
 

  • Monthly premiums
  • Annual deductibles
  • Copayments

See if you qualify for Medicare Extra Help

 

 

Government financial assistance programs

Get info on government programs that can lower your costs. And improve your quality of life.  

Learn more about government benefits

 

 

Food pantries near me

Do you need help with food? Food Pantries provides info on programs and places that can help. Find food banks, soup kitchens and more.

Learn more about Food Pantries

 

 

 

 
A person with a phone to their right

Need help with Aetna Medicare enrollment?

Call a licensed Aetna agent at ${dynamicPhone} ${tty}, ${hours}.

An Aetna member card

Aetna Member Services

Aetna members have access to contact information and resources specific to their plans.

 
 

This material is for informational purposes only and is not medical advice. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Contact a health care professional with any questions or concerns about specific health care needs. Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna is not a provider of health care services and, therefore, cannot guarantee any results or outcomes. The availability of any particular provider cannot be guaranteed and is subject to change. Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Aetna plans, refer to our website.