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Immediate care and your mental health

If you need immediate help, support is always in your corner. You can turn to us for mental health and crisis resources. Or talk to someone right now. Whatever you’re feeling or facing, you’re not alone.

24/7 crisis support


If you have thoughts of hurting yourself or others, make your first call to 911. The 988 Suicide & Crisis Lifeline is also available 24/7 by calling 988.

Mental health hotlines and resources

Whether it’s 8 AM or 3 AM, it’s never too early or late to reach out. These 24/7 resources are just a phone call or text away. And no appointment is needed.

  • Substance use services

    Help is available to put you in touch with the right treatment. SAMHSA offers connections to thousands of state-licensed providers who specialize in addiction, substance use and mental health issues. The service is free and confidential.

     

    Online: SAMHSA.gov

    Phone: 1-800-662-HELP (1-800-662-4357)

  • National Domestic Violence Hotline

    The Hotline provides essential tools to help survivors of domestic violence live their lives free of abuse. An expert advocate can offer confidential support, crisis interventionand referral services. These services are free.

     

    Online: TheHotline.org

    Phone: Call 1-800-799-SAFE or 1-800-799-7233 — or text START to 88788

  • Rape, Abuse & Incest National Network (RAINN)

    RAINN is the nation’s largest anti-sexual violence organization. Support specialists are standing by to give survivors and their loved ones a place to turn. Advice, self-care tools and referrals are also available.

     

    Online: RAINN.org

    Phone:1-800-656-HOPE (1-800-656-4673)

  • Crisis Text Line

    Text from anywhere in the U.S. to speak with a live, trained volunteer crisis counselor. Connect anytime — about whatever’s on your mind, including depression, gun violence and anxiety. This service is free.

     

    Online: CrisisTextLine.org

    Phone: Text HOME to 741741

  • Disaster Distress Helpline

    Get year-round crisis counseling and referrals related to natural or human-caused disasters. Help is available for anyone, at any time, in emotional distress due to hurricanes, flooding, wildfires, mass violence and other events.

     

    Online: SAMHSA.gov

    Phone: Call or text 1-800-985-5990

  • The Trevor Project

    If you’re lonely, struggling or thinking about harming yourself, you can reach out to a counselor 24/7 through the Trevor Project. It’s a safe space to find answers, information and support, or the tools to help someone else.

     

    Online: TheTrevorProject.org

    Phone: Call 1-866-488-7386 or text START to 678-678

  • Veterans Crisis Line

    Speak 24/7 with caring, qualified responders. Many are veterans themselves. This free, confidential resource is for all service members, including the National Guard and Reserve. You don’t need VA benefits or a health plan to connect.

     

    Online: VeteransCrisisLine.net

    Phone: Call 988 (Press 1) or text 838255

More help optionsAdditional resources are here for you

Employee Assistance Program (EAP)

Your employer may offer an EAP. It provides resources and support for everyday well-being. And there’s often no cost with your health plan. If you have an EAP, you can call Member Services at the number on your ID card for help.

Resources for Living® program

Your Aetna® plan may include this program. It offers 24/7 counseling, connections to mental health providers, crisis support for natural disasters and violence, plus other valuable services.

Mental health support for every stage

Whether you need support to care for yourself, or someone else, we’re with you on your journey.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

This material is for information only. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Information is believed to be accurate as of the production date; however, it is subject to change.

Health benefits and health insurance plans contain exclusions and limitations.

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