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Aetna® Member Services

Contact options

Contact options

Call the member services number on your ID card for personalized service.


Or log in to your member website and choose "Help" to get phone number, email and chat options.

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Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

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