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Committed to quality care for you

You deserve safe, quality care. We’re committed to helping you get it. Find helpful guidance to make informed decisions about your doctors, treatment and health plan.

Finding quality care, and the right doctor, matters

  • Aetna Smart Compare®

    Choosing a provider, made simpler

    Aetna Smart Compare® is a designation we give to primary care physicians (PCPs) or specialists in our network. They’ve met certain standards for quality and cost efficiency. To find these doctors, use our provider search. The “Quality & Effective Care” label is next to their name.

  • Aetna Institutes of Quality®

    Facilities with a proven track record

    Bariatric, cardiac and orthopedic procedures. These life-changing treatments can be full of complex decisions. Choosing a facility doesn’t have to be. We specially created this network to help you and your doctor simplify your search.

  • Aetna Institutes of Quality® for behavioral health

    Specialized health support

    The best provider is the one that understands you. We connect you with providers who specialize in treating autism spectrum disorders, eating disorders, mental health and substance use. They meet standards of quality, cost-efficiency and clinical excellence.

NCQA accreditation Meeting quality standards for you

 

We follow health plan accreditation standards of the National Committee for Quality Assurance (NCQA). They’re an independent, nonprofit leader in accreditation dedicated to improving health care quality. NCQA reviews health plans and the services of health care companies. They also develop standards to find areas to improve. We take part in this voluntary audit process.

 

Learn how we meet quality standards. You can also learn how to get plan details online or by phone, find out about your rights and responsibilities and understand your plan costs.

 

 

Quality management

As an Aetna® member, you’re entitled to information about our programs to improve the quality and safety of health care.

 

Our quality improvement efforts

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