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Aetna receives industry recognition with 10th Annual MedTech Breakthrough Award for “Best Virtual Health Assistant”

May 12, 2026 | 2-minute read time

 

HARTFORD, CT, May 12, 2026 — Aetna®, a CVS Health® company (NYSE: CVS), has been selected from over 5,000 nominations worldwide as the winner of the 2026 MedTech Breakthrough Award for “Best Virtual Health Assistant”, a recognition that reflects its leadership in driving meaningful innovation across the healthcare system.

 

“Being honored as the MedTech Breakthrough Award winner reflects the momentum we’re building. While recognition is always meaningful, our focus remains on scaling solutions that streamline processes, strengthen provider partnerships, and improve the overall member experience,” said Steve Nelson, President of Aetna.

 

This latest honor builds on a series of recent awards that collectively underscore Aetna’s ongoing commitment to simplifying the provider experience and accelerating access to care while enhancing outcomes for members. Earlier this year, Aetna was named Press Ganey’s inaugural Health Plan of the Year at the Human Experience (HX26) Conference, recognizing sustained excellence in member experience, provider collaboration, and measurable quality outcomes. The honor reflects Aetna’s multi‑year focus on translating insight into action.

 

Aetna’s momentum emphasizes their ability to deliver best-in-class capabilities for providers and create a more seamless experience for members. Recent recognition for pairing advanced technology with data-driven insights and human-centered design is reinforced by additional industry accolades including:
 

 

Aetna’s continued recognition comes as the company advances industry-leading initiatives to simplify prior authorization and strengthen provider collaboration. For more on technology and how Aetna partners with providers.

About Aetna

 

Aetna, a CVS Health business, serves an estimated 37 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental and behavioral health plans, and medical management capabilities, Medicaid health care management services, workers' compensation administrative services and health information technology products and services. Aetna's customers include employer groups, individuals, college students, part-time and hourly workers, health plans, health care professionals, governmental units, government-sponsored plans, labor groups and expatriates. For more information, visit Aetna.com (e.g., clinical diagnoses, eligibility criteria, participation in a disease state management program). 

About CVS Health

 

CVS Health is a leading health solutions company building a world of health around every consumer, wherever they are. As of September 30, 2025, the Company had approximately 9,000 retail pharmacy locations, more than 1,000 walk-in and primary care medical clinics and a leading pharmacy benefits manager with approximately 87 million plan members. The Company also serves an estimated more than 37 million people through traditional, voluntary and consumer-directed health insurance products and related services, including highly rated Medicare Advantage offerings and a leading standalone Medicare Part D prescription drug plan. The Company’s integrated model uses personalized, technology driven services to connect people to simply better health, increasing access to quality care, delivering better outcomes, and lowering overall costs.

Media contact

 

David Whitrap
David.Whitrap@CVSHealth.com
857-523-1219

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple, Inc. All trademarks and logos are the intellectual property of their respective owners. 

Health benefits and health insurance plans contain exclusions and limitations.

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