Member website videoMaking benefits simpler
Keeping up with your health care doesn’t have to be hard. We’re in this together. Your member website and app can help you understand your plan, find quality care, track spending and more. So you know what your plan offers and where to go for care that’s right for you.
Text transcript for “Aetna Health video” 1:29 second video
Background music: Light music plays throughout the video.
Media description (scene 1): A person looks up benefits info on their cell phone.
Narration: It’s now easier to access your benefits and quickly find the care you need.
On-screen text: Aetna Health℠ app
Media description (scene 2): A person looks up benefits info on their laptop.
Narration: With intelligent search and navigation, you’ll connect with key features of your plan …
On-screen text: Connect with key features of your plan
Media description (scene 3): A parent with their child looks up coverage on a laptop.
Narration: … like benefits coverage, provider search and access to your member ID card anytime.
On-screen text:
Benefits coverage
Provider search
Access to your member ID card
Media description (scene 4): A person in a coffee shop, a mug in one hand and a phone in the other, scrolls through plan details.
Narration: And now you’ll enjoy even more enhanced features.
Media description (scene 5): A magnifying glass icon appears with the words “Get answers, anytime.”
Narration: Get answers anytime.
Media description (scene 6): A jogger massages their sore knee. A search field shows the words “Pain in right knee.”
Narration: Use everyday words to search. No need to use medical terms or complex language.
Media description (scene 7): A doctor icon appears with the words “Find the right provider and understand your costs.”
Narration: Find the right provider and understand your costs.
Media description (scene 8): A phone screen shows results for knee pain specialists.
Narration: Connect with providers that have been recognized for delivering high-quality, cost-effective care with our Aetna Smart Compare tool.
On-screen text: Discover Aetna Smart Compare®
Media description (scene 9): A cursor highlights the quality badge on a provider’s profile.
On-screen text:
Quality & Effective Care
*Where you get care is your choice. Search for a provider, or visit Aetna.com, for a full list of providers.
Media description (scene 10): A doctor and their young patient high five.
Narration: Just look for the quality and effective care badge in your provider search results.
Media description (scene 11): A doctor speaks with a patient in a hospital setting.
Narration: You can even view real‑time cost estimates for many common procedures.
Media description (scene 12): A cost tracking icon appears with the words “Use personalized cost tracking.”
Narration: Use personalized cost tracking.
Media description (scene 13): A person tracks claim details on their phone.
Narration: Tap into tools to track all spending, deductible and claims details …
On-screen text: Track all spending, deductible and claims details
Media description (scene 14): A doctor speaks with a patient, who motions to their blood sugar monitor.
Narration: … so you can better understand and manage your health expenses.
Media description (scene 15): A bull's-eye icon, heart in the center, appears with the words “Discover advanced accessibility.”
Narration: Discover advanced accessibility.
Media description (scene 16): A person scrolls through their phone, city lights behind them, using dark mode.
Narration: A new dark mode provides more comfortable viewing.
Media description (scene 17): The app interface transitions to dark mode.
Narration: Plus, it’s the first of its kind among leading health insurance apps.
On-screen text: First of its kind among leading health insurance apps.
Media description (scene 18): A chat icon appears with the words “Chat for quick answers.”
Narration: Chat for quick answers.
Media description (scene 19): Someone types on their phone.
Narration: Tap the chat icon on the home screen to get help.
On-screen text: Tap the chat icon to get help
Narration: Explore a new way to connect with care.
On-screen text: Explore a new way to connect with care.
Media description (scene 20): Aetna Health app icon appears with the words “Aetna Health℠ app.”
Narration: Get started today. Download the Aetna Health app.
On-screen text:
©2026 Aetna Inc.
6414550-01-01 (4/26)
Aetna®
Healthier happens together®
Background music: Music fades out.
What can I do on my member website?
At home, at the doctor or in line at your local pharmacy — trusted benefits info is here when you need it.
Connect with care
Find network doctors, including those who offer virtual care. You can also search specialists, hospitals, walk-in clinics and urgent care centers.
Check coverage and costs
Learn what your health care costs and how much your plan covers. Not sure if you’ve met your deductible? You can track spending, too.
Manage prescriptions
Search covered drugs, estimate costs, find a pharmacy and refill your prescription. It’s your medicine made easier.
Get health support
Take a health survey, try health coaching, start a wellness program and get treatment options. We’re here to help you feel your best.
Legal notices
Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).
Health benefits and health insurance plans contain exclusions and limitations.