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Health your way

Your journey with us doesn’t stop once you enroll. We’re with you all the way with helpful tools* to take charge of your plan details and connect to care on your terms.

Manage your benefits and connect to care

Manage your benefits and connect to care

The Aetna Health℠ app and your Aetna® member website are easy to use and personalized to you.

 

  • See your health plan summary and what’s covered.
  • Access your ID card whenever you need it.
  • Track spending and progress toward meeting your deductible.
  • Pay claims and even see a breakdown of your costs, like what your plan covers and what you’re responsible for.
  • Find in-network providers, including those offering telemedicine services.
  • Estimate and compare costs.
  • Receive personalized reminders to improve your health.

It’s easy to register

Once you’re a member, you can visit Aetna.com to create an Aetna member account. Or you can text “GETAPP” to 90156 for a link to download the Aetna Health app and create your account**. 

  • Download on the app store
  • Get it on google play

24 Hour Nurse Line

Sometimes, a phone call makes all the difference. You can talk to a registered nurse for information about tests, procedures and treatment options. They’re available 24 hours a day, 7 days a week. And the call is free with your Aetna benefits. Once you’re a member, you can find the phone number on your Aetna member website.

 

Note: While only your doctor can diagnose, prescribe or give medical advice, the 24 Hour Nurse Line nurses can provide information on a variety of health topics.

You can avoid surprise bills and plan for health care costs by checking cost estimates before you get care. Just log in to your Aetna member website or use the Aetna Health app to compare and shop for treatments, doctors and hospitals by estimated costs.

 

Note: Estimated costs are not available in all markets. The tool gives you an estimate of what you would owe for a particular service based on your plan at that point in time. Actual costs may differ from the estimate if, for example, claims for other services are processed after you get your estimate but before the claim for this service is submitted, or if the doctor or facility performs a different service at the time of your visit.

Want to eat better or be more active? Need to better manage a health condition? This one-stop shop for your personal well-being can help you easily track your health, look up symptoms or just find a healthy recipe for dinner tonight.

 

On our personal health site, you can:
 

  • Take a health assessment. It’ll help build a picture of your overall health.
  • View your record. This shows your health data, claims, tests and more.
  • Work on your health goals. Fun activities can help you make healthier choices.
  • Use health decision support. Helpful videos can help you learn more about your options.
  • Connect apps and devices. Put your favorite tech to work for you. 
  • Engage in social communities. Chat with others who face similar challenges.

Ready to start?

Once you’re a member, log in to Aetna member website and check out “Discover a healthier you.”

Technology helps us find opportunities for you to be healthier and safer. Our system reviews health records, such as doctor visits and lab results. It compares the information to the highest standards of care recommended by the medical community.

 

If we find a way to improve care — or see a possible drug interaction — we send out health action alerts. You can talk with your doctor about how to use these messages.

 

Note: Alerts aren’t intended to diagnose, prescribe or give members medical advice.

 

Get going

Download this PDF to see how Aetna can be the right health care company for you.

Check it off

Review these 4 to-do's before you choose a health plan.

 

*These tools and programs are not insurance. They are additional services available with the medical plan.

**Message and data rates may apply.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

This material is for information only. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Information is believed to be accurate as of the production date; however, it is subject to change.

Health benefits and health insurance plans contain exclusions and limitations.

Apple, the Apple logo, iPhone and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google Play and the Google Play logo are trademarks of Google LLC.

The Aetna Personal Health Record should not be used as the sole source of information about the member’s medical history.

See all legal notices

Ready to enroll?

Review the enrollment checklist with 4 to-do's before you choose a health plan.

Review the enrollment checklist with 4 to-do's before you choose a health plan.

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