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Virtual care, wherever you are

With Aetna®, 24/7 virtual care is part of your plan — plus mental health support where and when you need it.

 

Already a member? Find support available to you.

When life happens, convenience matters

CVS Virtual Care® Condition support to help you get and stay well

With CVS Virtual Care, we make it easier to get care. Tell us what you need and get matched up with trusted, in-network providers. Then, schedule a virtual visit for you and your family in minutes.

 

You can access 24/7 care (for adults and children over 18 months) in minutes. Primary care and mental health appointments are available within a week. You can also get some services for $0 cost.*

 

Get care for things like:

 

  • Common illnesses: Cough, cold, flu, urinary tract infection (UTI), minor injuries and rashes.
  • Chronic conditions: Diabetes, high blood pressure and high cholesterol.
  • Primary care: Preventive care, annual wellness, common illnesses and coordination with labs and specialists.
  • Mental health services:* Depression, anxiety, life changes (such as divorce or loss of a loved one), psychiatric evaluation and addiction support.
  • Medication services: Prescription refills, birth control and medication management.

Check your plan details to learn what your plan covers. All visits are with U.S.-based providers licensed in your state.

 

Not a member yet?

Learn about CVS Virtual Care

Teladoc Health servicesConvenient care for short-term health needs

 

Need treatment for a short-term illness? You can connect with a doctor by phone, video or app to get care today. With telehealth services, you may have access to:

 

  • On-demand care
  • Primary care
  • Mental health support
  • Confidential dermatology review

Check your plan details to learn what your plan covers.

 

3 ways to connect with Teladoc Health

App

Get started with Teladoc Health through the Aetna HealthSM app.

Web

Visit the Teladoc Health website to connect with a provider at your convenience.

Phone

Call 1-855-835-2362 to speak with a licensed Teladoc Health provider in minutes. Phone visit terms.*

More virtual care support for your unique needs

You also get access to options that include virtual primary care and virtual mental health. Check your plan to learn what virtual care and telehealth options are available to you.

  • Local providers

    Your primary care provider (PCP) may offer virtual visits. Someone you know and trust for common care needs. If your PCP isn’t available, you can find a provider in our extensive nationwide network. 

  • Mental health providers

    We’re here for you with a range of virtual mental health care options. You can get caring support from counselors, therapists and psychiatrists from the comfort of home.

  • Specialty providers

    Many specialists offer virtual visits, too. From knee pain to head pain and other special care needs, you can quickly find a specialist in our network and access quality care that’s right for you.

Ready to enroll?

Review the enrollment checklist with 4 to-dos before you choose a health plan.

Get checklist

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

CVS Virtual Care® services are only available in the USA. Limitations may apply based on services and location. Controlled substances not prescribed. Aetna is part of the CVS Health® family of companies.

Apple, the Apple logo, iPhone and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google Play and the Google Play logo are trademarks of Google LLC.

Teladoc Health is not available to all members. Teladoc Health and Teladoc physicians are independent contractors and are not agents of Aetna. Visit Teladoc.com/Aetna for a complete description of the limitations of Teladoc services. Teladoc, Teladoc Health and the Teladoc Health logo are registered trademarks of Teladoc Health, Inc.

This material is for information only.  Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional.  Information is believed to be accurate as of the production date; however, it is subject to change.

Health benefits and health insurance plans contain exclusions and limitations.

See all legal notices

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