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Building a better health care network

Seeing the doctors you trust and feel comfortable with matters. With Aetna®, you get one of the largest high-quality health care networks in the world. Learn how we put our members at the center of everything we do.

96.7% customer satisfaction rating*

We’re proud to meet our members’ needs, but our efforts don’t stop there. Together with CVS Health®, we’re continuing to find new ways to improve our provider network and help make your health care journey easier.  

Care where you are

How we build a member-centered network


Our network* stretches across the country and across much of the globe.

Care in your neighborhood

A community-based network


You have convenient options to get the care you need, when and where you need it.

  • We have 1,000 MinuteClinic locations, which are open seven days a week, including nights and weekends. MinuteClinic offers a range of services to help you and your family stay healthy. Our care team can help with a variety of health issues, such as pink eye or ear infections. If appropriate, providers can also write prescriptions, so you get your medicine on site. Depending on your plan, MinuteClinic health services are available at no cost or low cost.
  • We’ve expanded CVS HealthHUB locations to nearly 1,000 CVS Pharmacy retail locations. HealthHub offers a wide variety of health care services, including MinuteClinic, a pharmacy, and an expanded selection of wellness support and health products. You can also connect with a care concierge to guide you every step of the way. 

A quality network for quality care

Having a good relationship with our doctors and health care providers is the basis of a high-quality network. We were among the first health plans to offer value-based care (VBC). That means our doctors, hospitals and other health care professionals are rewarded for providing care that helps you stay healthy. For example, we encourage doctors to offer later office hours and to reach out to you to help manage your conditions. So you have the support you need in your health care journey.



*SATISFACTION RATING SOURCE: 2023 Member Satisfaction Survey.


*FOR PROVIDER NETWORK SOURCE: Aetna Enterprise Provider Database as of June 30, 2023.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna). Aetna and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health® family of companies.

Health benefits and health insurance plans contain exclusions and limitations.

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