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Contacts for Aetna® Medicare benefits

Need help with your Medicare benefits? We’ve got Aetna® members covered. Below, you can find contact information for plan support and more.

Toll-free numbers for Medicare benefits

Description

Toll-free number

Aetna 24-hour Nurse Line
 

Talk to a registered nurse day or night.

1-855-493-7019 ${tty}
24 hours a day, 7 days a week

SilverSneakers® Fitness

 

Physical fitness and wellness programs that you can use online or in person.

1-855-627-3795 ${tty}
Monday to Friday, 8 AM to 8 PM ET

Description

Aetna 24-hour Nurse Line
 

Talk to a registered nurse day or night.

Toll-free number

1-855-493-7019 ${tty}
24 hours a day, 7 days a week

Description

SilverSneakers® Fitness

 

Physical fitness and wellness programs that you can use online or in person.

Toll-free number

1-855-627-3795 ${tty}
Monday to Friday, 8 AM to 8 PM ET

Physical fitness and wellness programs that you can use online or in person

EyeMed Vision
 

Get info about your vision provider network and coverage.

1-844-486-3485 ${tty}
Monday to Saturday, 7:30 AM to
11:00 PM ET

Resources For Living®


A unique program that helps you find services in your community to help manage everyday needs. Support is available 24/7 during disaster or catastrophic event.

1-866-370-4842 ${tty}
Monday to Friday, 8 AM to 8 PM ET

Over-the-Counter (OTC program)


View the OTC benefit catalog, locate stores to use your benefit or place an online order.

1-833-331-1573 ${tty}
Monday to Friday, 9 AM to 8 PM local time (except Hawaii)

NationsHearing®


Find network providers and get help choosing the right hearing aids.

1-877-225-0137 ${tty}
8 AM to 11 PM ET, 7 days a week

${company} Dental


Call Aetna Member Services for more info about your dental benefits.

1-866-409-0937  ${tty}
Monday to Friday, 9 AM to 9 PM ET

 

Access2Care


Schedule a ride to your appointment

1-855-814-1699 ${tty}
Monday to Friday, 8 AM to 8 PM ET. Holidays may affect scheduling.

Physical fitness and wellness programs that you can use online or in person

EyeMed Vision
 

Get info about your vision provider network and coverage.

1-844-486-3485 ${tty}
Monday to Saturday, 7:30 AM to
11:00 PM ET

Physical fitness and wellness programs that you can use online or in person

Resources For Living®


A unique program that helps you find services in your community to help manage everyday needs. Support is available 24/7 during disaster or catastrophic event.

1-866-370-4842 ${tty}
Monday to Friday, 8 AM to 8 PM ET

Physical fitness and wellness programs that you can use online or in person

Over-the-Counter (OTC program)


View the OTC benefit catalog, locate stores to use your benefit or place an online order.

1-833-331-1573 ${tty}
Monday to Friday, 9 AM to 8 PM local time (except Hawaii)

Physical fitness and wellness programs that you can use online or in person

NationsHearing®


Find network providers and get help choosing the right hearing aids.

1-877-225-0137 ${tty}
8 AM to 11 PM ET, 7 days a week

Physical fitness and wellness programs that you can use online or in person

${company} Dental


Call Aetna Member Services for more info about your dental benefits.

1-866-409-0937  ${tty}
Monday to Friday, 9 AM to 9 PM ET

 

Physical fitness and wellness programs that you can use online or in person

Access2Care


Schedule a ride to your appointment

1-855-814-1699 ${tty}
Monday to Friday, 8 AM to 8 PM ET. Holidays may affect scheduling.

 

Disclaimers:

 

©2025 NationsBenefits, LLC. All rights reserved. NationsHearing is a registered trademark of NationsBenefits, LLC. Other marks are the property of their respective owners.

 

SilverSneakers is a registered trademark of Tivity Health, Inc. © 2023 Tivity Health, Inc. All rights reserved.

 

Resources For Living is the brand name used for products and services offered through the Aetna group of subsidiary companies.