Nancy is a real member and her story is based on real experiences.
Preventive care starts here
An Aetna® Healthy Home Visit brings preventive care to you. In your home at no added cost. It is already part of your Medicare plan.
How a Healthy Home Visit helps you
You deserve even more ways to find and prevent health conditions than just your physical exam. That’s why your Medicare plan includes a yearly in-home health visit from a licensed clinician. They’ll help address your overall health needs. And it’s all from the comfort of your home.
What this means for you:
- Care comes to your home
- Time to ask questions and get clear answers
- Help to find issues early and plan next steps
- Focus on your overall health needs
Who provides the visit:
We work with the experienced team at Signify Health®.
They’ll answer all your health questions. And share a visit summary with your doctor to keep them in the loop.
A real member story:
Hear from Nancy*, about how a Healthy Home Visit found a blood flow issue — and alerted her doctor to get her the care she needed.
Hi, my name is Nancy Baton. I am a retired high school principal and middle school principal. And I am truly enjoying my retirement.
I live with my husband, and I’ve been married to Bill for, it’ll be 38 years this summer. We have two children, grown children, and I have 5 grandsons.
When it came time for me to enroll in Medicare, I wanted the one with the least amount of hassles. And I had been told what a great health plan Aetna has. That’s why I chose Aetna and I’m very happy I did.
Every year Aetna offers the opportunity for a Healthy Home Visit. The nice part about the HHV is I don’t go anywhere. The nurse comes here to me. So I’m comfortable in my own environment. I don’t have to leave the house. And It’s just nice to have somebody come to you for a change.
It was a registered nurse and she spent about an hour and a half. Goes over my medications. Checks my blood pressure. And then said to me she thought I have a problem with circulation. So she did a test on me and my doctor called me and said you need to see a vascular surgeon. And I’m under his care. Now I never would have caught something that could be potentially very dangerous had that nurse not come to my home.
Having the support of Aetna and not having to worry about bills or paperwork or is this covered. I didn’t have any of that. All I do now is concentrate on my recovery.
If you’re not healthy, you’re not going anywhere. So Aetna has helped me stay on track.
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This is a true member story and is not a paid endorsement.
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To learn more, go to AetnaMedicare.com/prevent or contact Aetna® Member Services
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See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area
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What should I expect from my Healthy Home visit?
Before your home visit
- After you schedule through Signify Health, you get an appointment confirmation.
- You also get a reminder by email, text, or phone 24 hours before.
- If you do not schedule, Signify Health may reach out to help you set a time.
During your home visit
A nurse spends up to one hour with you at home. They will answer health questions, address any concerns and more. This includes:
- Checking vital signs and reflexes
- Reviewing medical history
- Going over medications
- Checking breathing, eyes or feet
- Perform preventive screenings
After your home visit
- You get a written summary.
- Your primary care provider (PCP) also gets the summary.
- If something needs quick attention, they’ll help coordinate the care you need.
Prefer a virtual visit?
You can also schedule a telehealth appointment.*
Is telehealth covered by Aetna Medicare?
Can’t get to the doctor in person? Try a virtual care visit.
Here’s what to do:
- Check your plan. Look at your Medicare benefits to see which telehealth services are covered.
- Ask your provider. See if they offer telehealth visits.
- Schedule your visit. If they do, you can book a telehealth appointment from anywhere with a participating provider.
Get your Healthy Home visit on the calendar
Schedule your visit online
Here’s how you can schedule your visit online:
- Use the secure Signify Health scheduler.
- Pick the date and time that works for you.
- Have your member ID card ready.
- The name and number you enter must match your insurance card exactly.
Speak with Signify Health directly
Prefer to talk to a real person? Here’s how you can schedule by phone:
- Call 1-855-746-8709 ${tty} Monday to Friday, 9 AM to 8 PM ET.
- If we don’t hear from you, a Signify Health team member will reach out to help you schedule your visit.
Still have questions?
Learn more about what to expect from Signify Health.
Aetna and Signify Health are part of the CVS Health® family of companies.
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area. Other Physicians/Providers are available in our network. Participating health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change.
Speak with Signify Health directly
Call 1-855-746-8709 ${tty} Monday to Friday, 9 AM to 8 PM ET
Speak with Signify Health directly
Call 1-855-746-8709 ${tty} Monday to Friday, 9 AM to 8 PM ET