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Health with heart

Whether you’re managing a condition or just need some help staying on top of your health, we’re here for you with helpful programs and a personal touch. 

Need help?

Call an Aetna Concierge at 1-855-496-6289 (TTY: 711) Monday to Friday, 8 a.m. through 6 p.m. your local time. Or send us an email.

Explore programs

Going through a maternity journey is different for everyone. That’s why this program supports all women throughout their entire experience, whether they have risk factors or not.

 

Through our enhanced maternity program, you’ll get:

 

  • A fertility advocate* to be your care manager and provide support if you’re facing infertility
  • Predictive data to help us identify pregnancies early on so we can provide timely, more responsive outreach to you
  • Preeclampsia prevention by providing education and resources, if needed
  • Guided genetic counseling and screening services, backed by medical expertise
  • Education and resources to help close racial gaps in health care and support women of color
  • Materials (available in English and Spanish) on prenatal care, labor and delivery, and newborn care
  • Access to specially trained nurses for high-risk mothers-to-be
  • One-on-one counseling to help pregnant women quit smoking

Once you’re a member, call us at 1-800-272-3531 (TTY: 711). You’ll have access to the Maternity Support Center* on your member website. On the site, you’ll get helpful tools and resources, information about pregnancy stages, personalized benefit details and more.

 

*Our maternity program and support teams do not diagnose or treat members. We assist you in getting the care you need and our program is not a substitute for the medical treatment and/or instructions provided by your health care providers.

 

Learn more about women’s health resources available to you

Helping you find your way through current health challenges.

 

This program is an industry-leading care management program. Our focus is to help you and your family work through the health system, which we know can be confusing. This lets you focus on what really matters — your health and well-being.


Your dedicated team will be right there to help you with short- and long-term care management. And they’ll provide support based on what you want and need.

 

Dedicated nurse support to help you improve your health.

 

This program combines digital and nurse support to help you get or stay healthy. And a single nurse is responsible for supporting you and your family.

 

The program also:

 

  • Helps you use your benefits wisely and stay motivated
  • Finds health hurdles and helps you decide which health goals are most important
  • Provides support and focuses on real-time care
  • Helps you take care of continuing health issues

Your dedicated team* supports everything from clinical preapproval and help during your care, to short and long-term care management. And they’ll provide support based on what you want and need.

 

*Our program and care teams do not diagnose or treat members. We assist you in getting the care you need, and our program is not a substitute for the medical treatment and/or instructions provided by your health care providers.

Switching health insurance or plans can be overwhelming. We’ll help you make a smooth transition to your new Aetna plan. You can:

 

  • Finish treatment with a doctor who is not part of the network*
  • Transition your remaining orthodontia treatment to your new dental plan
  • Switch existing prescriptions to your new plan

 

*For up to 90 days. Coverage length varies by state law and by your condition. We'll let you know if your request is approved and how long it will last.

This is not insurance.  These are additional services available with the medical plan.

 

Get going

Download this PDF to see how Aetna can be the right health care company for you.

Ready to enroll?

Review the enrollment checklist with 4 to-dos before you choose a health plan.

 

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

This material is for information only. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Information is believed to be accurate as of the production date; however, it is subject to change.

Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna does not provide care or guarantee access to health services.

Health benefits and health insurance plans contain exclusions and limitations.