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Care anytime, anywhere

With Teladoc®, you can talk to a doctor by phone or video 24/7. So if you can’t make an in-person visit or want to avoid the ER, you have convenient support to take care of you.  

Learn about Teladoc

Need help?

Call an Aetna Concierge at 1-855-496-6289 (TTY: 711) Monday to Friday, 8 a.m. through 6 p.m. your local time. Or send us an email.

Teladoc makes care more convenient

Teladoc makes care more convenient

It’s easy to connect with a doctor by phone or video and get care today. Doctors can diagnose, treat and even prescribe medicine for common conditions like the flu, sinus infections, sore throats and more. So, wherever you are you have someone to listen, answer questions and help you feel better faster. 

When you need to talk, someone’s there to listen

When you need to talk, someone’s there to listen

You can speak to a therapist or psychiatrist by phone or video about anything going on in your world, from everyday challenges to traumatic events. 

Talk to someone about

  • Feelings of sadness, depression or anxiety
  • Post-traumatic stress disorder or other life challenge
  • Martial or relationship issues, and more

How it works

  • Choose the therapist or psychiatrist who best fits your needs
  • Schedule an appointment any day of the week 
  • Have your visit within 72 hours from wherever you are

Improve the health of your skin

Improve the health of your skin

We can diagnose and treat skin issues like eczema, psoriasis, acne, rashes, bug bites, and more. Simply upload images of your skin issue for a confidential online review from a licensed dermatologist and get a customized treatment plan within two days. If you have questions you can message the dermatologist for seven days after you’ve received your plan.


Get going

Download this PDF to see how Aetna can be the right healthcare company for you.

Ready to enroll?

Review the enrollment checklist with 4 to-dos before you choose a health plan.


*Eligibility for these offerings is dependent on your specific plan. 

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

This material is for information only. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Information is believed to be accurate as of the production date; however, it is subject to change.

Health benefits and health insurance plans contain exclusions and limitations.

Teladoc® is not available to all members. Teladoc and Teladoc physicians are independent contractors and are not agents of Aetna. Visit for a complete description of the limitations of Teladoc services. Teladoc, Teladoc Health and the Teladoc Health logo are registered trademarks of Teladoc Health, Inc.