Extra benefits for a healthier you
Whether you’re managing a condition or need some help staying on top of your health, we’re here for you with helpful programs and a personal touch.
Need help?
Call an Aetna Concierge at 1-855-496-6289 (TTY: 711) Monday to Friday, 8 AM through 6 PM, your local time. Or send us an email.
Explore programs
Going through a maternity journey is different for everyone. That’s why our program supports all women throughout their entire experience, whether they have risk factors or not.
Through our healthy chapters program, you’ll get:
- A fertility advocate* to be your care manager and provide support if you’re facing infertility
- Predictive data to help us identify pregnancies early on so we can provide timely, more responsive outreach to you
- Preeclampsia prevention by providing education and resources, if needed
- Guided genetic counseling and screening services, backed by medical expertise
- Education and resources to help close racial gaps in health care and support women of color
- Materials (available in English and Spanish) on prenatal care, labor and delivery, and newborn care
- Access to specially trained nurses for high-risk mothers-to-be
- One-on-one counseling to help pregnant women quit smoking
Once you’re a member, call us at 1-800-272-3531 (TTY: 711). You’ll have access to the Maternity Support Center* on your member website. On the site, you’ll get helpful tools and resources, information about pregnancy stages, personalized benefit details and more.
Helping you navigate health challenges
Our care management program makes the health system easier to understand, so you can focus on what matters most — your health.
Your care team is here to help you and your family with both short-term and long-term needs. The program uses easy-to-access digital tools and gives you a nurse who will be your main contact for support.
With this program, you’ll get:
- Tips to use your health benefits and understand your choices
- Help spotting possible health problems and setting your goals
- Support when you need it, in real time
- Help managing ongoing health conditions
Your care team* can help with everything — from getting approvals for care to guiding you through treatment and long-term support. They’ll work with you based on what you want and need.
Switching health insurance or plans can be overwhelming. We’ll help you make a smooth transition to your new Aetna plan. You can:
- Finish treatment with a doctor who is not part of the network*
- Transition your remaining orthodontia treatment to your new dental plan
- Switch existing prescriptions to your new plan
This is not insurance. These are additional services available with the medical plan.
Get going
Download this PDF to learn how Aetna can be the right health care company for you.
Legal notices
Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).
This material is for information only. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Information is believed to be accurate as of the production date; however, it is subject to change.
Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna does not provide care or guarantee access to health services.
Health benefits and health insurance plans contain exclusions and limitations.