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Protect your clients from unexpected hospital bills

A Hospital Indemnity Flex Insurance Plan (HIP Flex) helps offset hospital-related, out-of-pocket costs alongside Medicare Advantage (MA) plans. It can be sold to your current clients year-round, making it a simple way to offer more additional protection to clients and create lasting relationships for your business.

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A more complete approach to hospital coverage

Even with MA or a Medicare Advantage Prescription Drug (MAPD) Plan, your clients can face additional expenses from a hospital stay, like deductibles and copays.


HIP Flex works alongside MA/MAPD to help manage those costs so your clients can focus on recovery with peace of mind.

 

  • Cash benefits with flexibility to help manage costs

    HIP Flex pays a fixed cash benefit directly to your clients on top of existing health coverage, which can be used to help cover medical bills or everyday expenses.

  • Built to complement Medicare Advantage

    Paired with MA/MAPD, HIP Flex can help address hospital-related, out-of-pocket costs, such as stays, emergency room visits, and doctor visits, which may not be fully covered. Benefits are paid as a fixed cash amount in addition to existing coverage, giving your clients more flexibility.

  • Flexible riders for a range of needs

    Optional riders may include skilled nursing facility stays, outpatient surgical procedures, ambulance services and more based on plan design and state availability — making it easier to match coverage to a variety of client needs.

  • Coverage your clients can count on overtime

    Guaranteed renewable coverage* — with over 170 years of company stability behind us, Aetna provides coverage you can recommend with confidence.

{On screen/intro: Aetna Senior Supplemental Insurance logo w/copyright, Protection Series℠ -- Hospital Indemnity Flex Insurance Plans from Continental Life Insurance Company of Brentwood, Tennessee, an Aetna Company}


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Do your clients need help paying for out-of-pocket costs associated with their current medical coverage? Chances are good that they need help offsetting the cost of deductibles, co-pays, and additional expenses incurred but not covered by other insurance plans.


Even the best health insurance plans have cost-sharing features (or coverage gaps) that can leave your client and their family with large medical bills. Coverage gaps in the form of co-pays and deductibles can quickly add up from a hospitalization.


Did you know that 1 in 5 people aged 65 and older will require a hospital stay this year?1 And that 1 in 5 emergency room admissions result in an unexpected medical bill? ER physicians, ambulance services, anesthesiologists, labs, and pathologists are just a few areas where unexpected expenses frequently occur.2


{On screen:
¹UpToDate.com, Hospital management of older adults, updated Nov. 2021
²HealthAffairs.org/cited May 9, 2022}


Is your client prepared for the cost of hospital observation stays?


Every year more Medicare beneficiaries enter hospitals as observation patients. Doctors order observation services to help decide whether to admit a patient to a hospital as an inpatient. During observation services, the patient is considered an outpatient. Which means that time does not count towards the 3-day inpatient hospital stay required for Medicare to cover a skilled nursing facility stay.


Our Protection Series℠ Hospital Indemnity Flex insurance is designed to help protect savings when unexpected medical expenses arise. Benefits are paid directly to the insured, or a designated medical provider, and are paid in addition to any other health care coverage. There are two base plans to choose from: Lump Sum Hospital Admission Benefit and Daily Hospital Confinement Benefit.


{On screen: Indemnity means “protection or security against damage or loss.”
Issue ages 18-89; reference the rate guide for annual rates by issue age and plan options}


Lump Sum Hospital Admission Benefit

  • Pays a lump sum amount if confined in a hospital for 24 hours or more, including observation stays
  • Select a lump sum payment of $250 up to $4,000 per period of care. (Available in increments of $250.)
Daily Hospital Confinement Benefit
  • Pays a daily amount if confined in a hospital, including observation stays
  • Select a daily benefit amount from $10 up to $1,000 for each day of confinement (available in increments of $10)
  • Available benefit periods: 3-10 or 20 days with a lifetime max of 365 days
  • Observation Stay Benefit: Pays 50% of the selected Daily Hospital Confinement Benefit for hospital observation stays of less than 24 hours. This benefit is not payable in addition to the Daily Hospital Confinement Benefit.

 

Your clients can design the level of protection that best fits their needs and budget. There are six optional benefit riders available under the Hospital Indemnity Flex insurance plan.

 

  1. Ambulance or Hospital Emergency Room Visit
    • Select a lump sum benefit of $200, $400, $600
    • Pays up to two times per calendar year
  2. Outpatient Surgical Procedure
    • Select a lump sum benefit of $250 up to $3,000 per calendar year.
      (Available in increments of $250.)
  3. Outpatient Rehabilitation
    • Covered therapy includes occupational, physical, or speech therapy
    • Choice of 15 or 30 visits per calendar year
    • Select a benefit of $50, $100, $150, $200, $250 per visit (available in $50 increments)
  4. Lump Sum Cancer
    • Select a lump sum benefit of $2,500, $5,000, $10,000, $15,000 or $20,000 per lifetime.
  5. Doctor’s Office Visit
    • Pays for 20 outpatient doctor’s office visits per calendar year. (Includes telemedicine visits.)
    • Choice of $10 up to $100 per visit. (Available in increments of $10.)
  6. Daily Skilled Nursing Facility Care
    • Pays a benefit for each day of skilled nursing care in a licensed facility. Care must follow a three-day hospital stay which can include hospital observation days.
    • Choice of a daily benefit from $10 to $500 (available in increments of $10)
    • Choice of covered days: Days 1-20, Days 21-100, or Days 1-100

Remember to always reference the Outline of Coverage for the complete details of all benefits.


{On screen: Products/plans vary by state depending on regulations within a state. All products/plans are not available in all states.}


Thank you for taking time to learn more about our Protection Series℠ Hospital Indemnity Flex insurance plans. Now, let’s make it part of your portfolio…so your clients can benefit from this coverage as soon as possible!


{On screen/ending: Aetna Senior Supplemental Insurance logo w/copyright; Agent Services 866-272-6630; AetnaSeniorProducts.com}

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Understanding how HIP Flex Plans work

Learn more about benefit structure, observation stays, base plan options and the available riders that support more complete coverage.

Simplified qualification for eligible clients

HIP Flex has guaranteed acceptance in many areas across the nation. Clients who are within their state’s approved age range qualify for coverage and can apply without answering health questions or completing medical exams.*

Dark Purple: HIP Flex with Guaranteed Acceptance for ages 64–70
• Alabama
• Arizona
• Colorado
• Connecticut
• Delaware
• Indiana
• Kansas
• Kentucky
• Louisiana
• Minnesota
• Missouri
• Montana
• Nebraska
• New Hampshire
• New Jersey
• New Mexico
• North Carolina
• North Dakota
• Ohio
• Oregon
• Pennsylvania
• South Carolina
• South Dakota
• Texas
• Vermont
• Virginia
• Wisconsin


Lavender: HIP Flex with Guaranteed Acceptance for ages 64½–67
• Arkansas
• DC
• Florida
• Georgia
• Illinois
• Iowa
• Maryland
• Massachusetts
• Mississippi
• Nevada
• Oklahoma
• Rhode Island
• Tennessee
• Washington
• West Virginia
• Wyoming


Dark blue: HIP Flex
• California*
• Idaho
• Utah


Grey: No HIP Flex
• Maine
• New York

 

Disclaimer:

 

HIP Flex Plans are available to applicants ages 18–89.

 

*In California, HIP Flex plans are only available to applicants ages 18–64.
Coverage categories shown are accurate as of 3/16/2026 and subject to change.

Optional riders make coverage more personal

HIP Flex can be customized with optional riders that allow coverage to be tailored to individual needs, helping support a wider range of hospital-related and recovery services.


Available rider options may include*:

 

  • Ambulance service or hospital emergency room visit
    Pays one benefit per day. Services must be medically necessary and on an emergency basis.
  • Outpatient surgical procedure
    Covers one medically necessary surgical procedure received in a freestanding outpatient or ambulatory care facility.
  • Daily skilled nursing facility care
    Pays a benefit for each day your client receives skilled nursing care in a licensed facility. Care must follow a three-day hospital stay, which can include hospital observation days.
  • Lump sum cancer
    Pays for medically diagnosed cancer (excludes skin cancer other than malignant melanoma).
  • Outpatient rehabilitation
    Pays a benefit for each day your client receives therapy on an outpatient basis due to a covered illness or injury.
  • Doctor's office visit
    Pays for 20 outpatient doctor’s office visits per calendar year (includes telemedicine visits).

 

We also offer a diverse portfolio of Medicare Advantage, Medicare Supplement, Prescription Drug and Ancillary products to provide coverage options that further fit your client’s health and budget needs.


 

Ready to get started?

Share a few details about yourself and an Aetna representative can help confirm your readiness to sell, answer questions and point you to the right resources.

 

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Disclaimer

*FOR GUARANTEED RENEWABLE COVERAGE: The coverage can't be canceled by Aetna® as long as the client pays their premiums on time.

*FOR APPLY WITHOUT ANSWERING HEALTH QUESTIONS OR COMPLETING MEDICAL EXAMS: No health questions apply to the base plan only. The lump sum cancer rider requires health questions.

*FOR AVAILABLE RIDER OPTIONS: Optional riders and availability vary by state and plan design.

Aetna® is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company, Continental Life Insurance Company of Brentwood, Tennessee, and its affiliates (Aetna).

Prior to engaging in the sale of Aetna Medicare products, producers must be ready to sell, which means certified, contracted, licensed in the applicable states, and appointed by Aetna in accordance with state law. As permitted in certain states, Aetna will order appointments after the first sale.