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Licensed agents are standing by to answer your questions. If you are working with an agent, please contact them to review your Medicare plan options.
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Learn how we can help and support you as you choose a new Aetna Medicare Advantage plan.
I have come to appreciate Aetna. They’re very supportive and caring, in explaining benefits and how to use them. I feel comfortable trusting my health to their system and network of doctors and health professionals.”*
— Aetna Medicare member
Frequently asked questions
These frequently asked questions can help you make an informed decision about your Medicare plan options:
We discontinue some plans to make room for new plans. We discontinue others so we can update plan benefits to better serve members.
You’ll need to enroll in a new plan. To avoid a gap in your Medicare Advantage coverage, enroll in a new Aetna Medicare Advantage plan by December 31, 2026.
Here are some dates and deadlines to keep in mind as you consider your Medicare coverage options:
- October 15, 2026 — First day to enroll during the Annual Enrollment Period
- December 31, 2026 — Last day to enroll for coverage that will begin in January
- February 28, 2027 — Last day to enroll during the Special Enrollment Period (SEP)*
*FOR SPECIAL ENROLLMENT PERIOD (SEP): Because your plan is ending, you can enroll in a new Aetna Medicare plan during an SEP from December 8, 2026 to February 28, 2027.
Yes. Your current benefits are active through December 31, 2026.
You can enroll in any of the following ways:
- Contact your local agent (if you have one)
- Call Aetna at ${dynamicPhone} ${tty}
- Enroll online at AetnaMedicare.com
You’ll lose your current Aetna Medicare Advantage coverage. As of January 1, 2027, you’ll only be covered by Original Medicare, which doesn’t include additional benefits. That’s why we urge you to enroll in a new Aetna Medicare Advantage plan before December 31.
We're here to help
We understand that you may feel concerned. But there’s no need to worry. You can rely on us to help guide you to a new Aetna Medicare Advantage plan that fits your needs. We’re with you every step of the way, to support your health and well-being with coverage that takes care of the whole you.
Disclaimer
*FOR AETNA MEDICARE MEMBER QUOTE: Illustrative testimonial based on real Aetna member experience.
Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our DSNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.
See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.
Participating health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change.
To send a complaint to Aetna, call the Plan or the number on your member ID card. To send a complaint to Medicare, call 1-800-MEDICARE (TTY users should call 1-877-486-2048), 24 hours a day/7 days a week. If your complaint involves a broker or agent, be sure to include the name of the person when filing your grievance.