Aetna Mail-Order Pharmacies

The quick, safe and convenient way to order your prescriptions online

We offer two money-saving ways to get your regular and specialty medicines* delivered right to your door. Both are included with your pharmacy benefits or insurance plan.

Aetna Rx Home Delivery®

Do you regularly take prescription medicines to treat:

  • Arthritis
  • Diabetes
  • Asthma

With Aetna Rx Home Delivery you can get up to a 90-day supply sent to your door with free standard shipping

Depending on your plan, you may pay less for that larger amount than for three smaller fills at a retail pharmacy.

Aetna Specialty Pharmacy®

Specialty drugs are medicines that treat complex conditions like:

  • Cancer
  • Multiple sclerosis
  • HIV/AIDS

They may need to be injected, infused or taken by mouth. They often need to be stored and shipped under special conditions, like refrigeration.

Aetna Specialty Pharmacy* sends your medicines to you quickly and safely with secure packaging — usually a 30-day supply. Nurses and pharmacists can answer your questions anytime so you can stay on track.

Please be aware. The Aetna Specialty CareRxSM** pharmacy benefits/insurance plan may be part of your prescription drug coverage. It requires you to fill certain specialty drugs through an in-network specialty pharmacy, like Aetna Specialty Pharmacy, in order to get the best coverage your plan allows. 

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* Specialty medications through Aetna Specialty Pharmacy and the Specialty Pharmacy Network may not be available to California HMO members.  Talk to your doctor about the appropriate way to get the specialty medications you need.  Doctors may have agreed to dispense and administer these drugs to you themselves.  Or they may write a prescription so you can fill them at any participating retail or mail-order pharmacy.

** In California:  The entire Aetna Specialty CareRx program does not apply if you are a member of a self-funded HMO plan.  If you aren’t sure what type of plan you have, check with your employer; or call Member Services at the toll-free number on your Aetna ID card.

This material is for information only.  Aetna Rx Home Delivery refers to Aetna Rx Home Delivery, LLC, a subsidiary of Aetna Inc., which is a licensed pharmacy providing prescription drug services by mail.  Aetna Specialty Pharmacy refers to Aetna Specialty Pharmacy, LLC, a subsidiary of Aetna Inc., which is a licensed pharmacy that operates through specialty pharmacy prescription fulfillment.

Policy forms issued in OK include:  HMO OK COC-5 09/07, HMO/OK GA-3 11/01, HMO OK POS RIDER 08/07, GR-23 and/or GR-29/GR-29N.

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