Frequently Asked Questions (FAQs)

Can’t find something on our site? Have questions about our health benefits and insurance plans?

We offer several different ways to help you find the information you need. Please use the links below to aid you in your search for the topics that are of interest to you. If you cannot find the answers to your question with the sections below, please contact us with your question.

Individuals & Families

Employers & Organizations

Health Care Professionals


About Us

You are now leaving the Aetna website.

Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

Continue >