The Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule affords members the right to receive a notice that describes how health information may be used and disclosed and how to get access to this information. Aetna is required to send a notice ("Notice of Privacy Practices") to members of our insured Health and Long Term Care plans and Mail Order Pharmacy customers.

Aetna is also required to send a privacy notice ("Notice of Information Practices") to our insured Life & Disability plan members and to our Large Case Pension payees.



Notice of Privacy Practices by Plan Type

• Health (Medical, Dental, Pharmacy, Managed Behavioral Health and Vision)  (4 pages)
• Health (Medical, Dental, Pharmacy, Managed Behavioral Health and Vision) (Spanish)  (6 pages)
• Mail Order Pharmacy  (2 pages)
• Student Medical (Chickering)  (4 pages)
• Student Medical (Chickering, Spanish)  (4 pages)
• Long-Term Care (PDF: 179 KB / 4 pages)
• Employee Assistance Plan  (3 pages)
• Employee Assistance Plan (Spanish)  (3 pages)
• FSA Debit Card  (4 pages)
• FSA Debit Card (Spanish)  (5 pages)
• SRC Notice of Privacy Practices  (3 pages)

Notice of Information Practices by Plan Type

• Life & Disability 
  
• Large Case Pension  (1 page)

Complaints

If you think your HIPAA Privacy rights have been violated, you can contact us using the toll-free Member Services number on your ID card.S