Our clinical metrics show that strong satisfaction and engagement equals better savings. Our high-touch service model supports members when and how they need it most.
- Personal touch, with 1:1 connections by phone, web chat, email and text.
- Self-service tools, like personalized access to Aetna HealthSM app.
- Digital support, including programs and resources in one online experience
- Health innovations, like wellness activities through Apple Watch®
And it’s paying off, with $8.60 to $22.21 per member, per month savings.⁴
Apple, the Apple logo, iPhone and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.