Health is a personal journey. So, members get convenient access to care and support to them reach their best health along the way.
Members get access to in-network preventive and wellness care right at work.
This optional plan design helps lower members out-of-pocket costs when their children aged 18 and under visit a primary care doctor or urgent care center.
Member service reps are available anytime to help members find a doctor, navigate benefits and understand their bill.
A high-touch team, specially trained in the hospitality work culture, helps members understand and use your healthcare benefits, programs and resources effectively.
Wellness consultants define and oversee well-being strategies, right at your worksite, for a more personal level of benefits insight.
We’re creating video and audio content, in English and Spanish, to help members manage their mental well-being.
We know your benefit needs differ based on group size, funding arrangement and population health. So, we’ve designed hospitality solutions specifically for fully insured, mid-sized employers.
These offerings include:
24/7 Member Services: Reps are available anytime to help members find doctors, navigate benefits and understand their bills.
Dedicated care management team: Our nurses, who are trained in hospitality, use predictive technology to find members with acute and chronic health needs to offer one-on-one support.
Personalized outreach: From personal health advocates to clinical care teams, employees get the support they need to reach their health goals.
Telemedicine solutions: Members can see a licensed doctor and get treatment for acute conditions anytime by phone, mobile app or online.
Optional programs: Based on your goals, we can further customize your plan with employee assistance programs, nonstandard employer contribution programs and concierge services.
We meet your members where they are. So even if they’ve never had insurance, our bilingual service teams can help them understand their options, enroll in a plan and more.
Bundled benefits and support tailored to your hospitality team.
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