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Removing barriers to mental health care

We’re breaking down the barriers that get in the way of getting quality mental health care. And helping members thrive, not just get by.

Together, helping members feel better

Mental health has a powerful impact on the workplace, including a $300 billion cost to employers for stress-related health care and missed work.1 See how we’re transforming the system.

Aetna behavioral health case manager

Help arranging outpatient care, connecting with community resources and consulting with caregivers after a hospital stay.

Collaborative provider relationships

Service collaborations and technology to address gaps in mental health care and inconsistent provider quality.

Enhanced digital tools

Online resources to get the whole care team on the same page, in the same room.

Streamlined utilization management

Support to ease the administrative burden of getting care, like claims payments and authorizations.

Caregiver resources

Nationwide support with over 160,000 behavioral health providers and 60,000 EAP providers in network.

Ongoing peer support

Support and guidance from someone who’s tackled similar challenges.

Always somewhere to turn


With these confidential resources, your members have anytime support for everyday challenges. And you have a sound strategy to boost workplace wellness, productivity and savings.


Making great strides together

Making great strides together

When mental health care is easier to navigate, members are healthier. Mental resilience rises. And business thrives. But the real proof of our behavioral health transformation is in our results:


Higher engagement2, 3

45% engagement rate in 2018 vs 16% in 2016


Stronger awareness4

29% increase in identification of member behavioral health concerns by medical nurses


Better productivity5

53% decrease in depression

42% decrease in stress

44% decrease in absenteeism


Breaking down barriers

Helping members build resilience and connect to quality mental health care.


1Holistic Brain Research Institute, American Institute of Stress, NY. May 18, 2017. Available at:

2Aetna Behavioral Health, MCC tracking report, February 2018.

3Aetna Behavioral Health, BH Condition Management Program results, December 2016.

4Aetna Behavioral Health Medical Integration Data Analytics, October 19, 2018.

5Aetna book-of-business results for AbleTo, Q4 2017.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Aetna Behavioral Health refers to an internal business unit of Aetna. The EAP is administered by Resources For Living, LLC.

Health benefits and health insurance plans contain exclusions and limitations. Providers are independent contractors and are not agents of Aetna. Provider participation may change without notice. Aetna does not provide care or guarantee access to health services.

See all legal notices