Includes PPO, HMO, HMO-POS medical plans with or without drugs.
Getting the most from your care and coverage
Your plan covers many types of visits, from an annual wellness visit to an annual routine physical exam. Learn more about your options for getting care.

Visits that meet your needs
Your plan covers different types of care, from an annual wellness visit to an annual routine physical exam. Each type of visit can help meet different needs you may have. Learn more about each type of visit.

Care checklist
Keep track of everything you want to discuss at your next primary care provider’s visit. Our care checklist can help you prep. From mental health to fitness goals, fill out the checklist and show it to your PCP.
Download our checklist in English (PDF)

Options for care
When you need care right away and can’t see your PCP, you have more options than the emergency room like urgent care centers and walk-in clinics. You can learn more about types of care that may best fit your needs and budget.
Healthy Home Visit

Healthy Home Visit
Get care at home. Your plan includes an Aetna® Healthy Home Visit each year. You’ll receive care advice based on your needs. And your PCP will get a summary of your visit, too. You can schedule your visit through Signify Health® today.
Extra support for your care
We want to support you throughout your care with your PCP. Your provider may discuss these topics with you. So you may want to take the time to better understand them.
Prescription drugs
Medication is a tool for taking care of yourself. Starting a new medicine? Mail-order pharmacy may be available to help you get your medicine on time. Our new medication worksheet can help you talk with your doctor.
Medicare vaccine coverage
Vaccines can help protect your health. Our network pharmacies provide a wide range of vaccines at $0 cost share for members. You’ll pay nothing out of pocket for covered vaccines at network pharmacies.
Medicare and DME
Do you struggle with mobility issues? Medicare covers durable medical equipment (DME) like wheelchairs, walkers, canes and more. Learn about the types of DME that are covered and can help you get moving.
Preparing for surgery
If you’re having surgery, you can use our pre-op checklist to help you prep. It has questions to ask your doctor. It also has steps you can take to make your recovery easier.
More helpful resources
Learn about prior authorization
Some treatments require an approval process. It helps us make sure treatment is needed. It may also help keep your costs down.
Keep your loved ones in the loop
Is there someone you want us to talk to about your coverage? Complete a protected health information release form to let us know. That way, we can all work together on your care.
Health information release form (PDF)
Find a doctor
You may pay less with an in-network provider. Find Aetna network doctors today.
Want to print a form but don't have a printer?
Need a form but don’t have a printer? No problem. We can mail you a form. Just call us at the number on your member ID card.
Need help with Medicare enrollment?
Call a licensed Aetna agent at ${dynamicPhone} ${tty}, ${hours}.
Aetna Member Services
Get help from Member Services. Find contact info for your plan and other resources.