Thanks for choosing Aetna®

Your member journey

What you'll receive

Whether you're a new or returning Aetna^® member, you're part of the Aetna family.
 

Which means we're here to help you get the most out of your new Aetna Medicare Advantage plan.
 

Our team will stay in contact with you throughout the year and provide you with plan specific materials that help you stay informed.
 

Here are a few of the plan-specific materials that will be available through your Aetna Medicare plan.
 

• Summary of Benefits
• Member ID card
• Formulary
• Evidence of Coverage
• Annual Notice of Change
• Low-income Subsidy Rider

You will receive more information about how to access them.

A summary of Benefits. This document explains your benefits, tiers that your drugs are on, and provides a pre-enrollment checklist.

A member ID card. You should receive this within 7 to 10 days of enrolling in your new plan. Not all returning members will get a new ID card. Keep this card handy. You’ll need to show it when you visit the doctor’s office or pharmacy.

You will also receive a small insert outlining how you can access important plan materials. These items can be accessed online, or you can request to have them mailed to you. A few of the items you can request are:
 

• A formulary is a list of drugs covered by your health plan. Each drug is placed in a different drug tier. Tier 1 is the least-expensive option and Tier 5 is the most expensive. Generally, the lower the tier, the less you pay.
• Your Evidence of Coverage document details what your plan covers, how much you pay and more.
• If you’re an existing member, you’ll also receive an Annual Notice of Change in the fall. This document will outline any changes in coverage or costs.
• And if you’re eligible for a low-income subsidy, you’ll also get the low-income subsidy rider. This will show you the cost of drugs.

Be sure to keep these documents handy as they will help you navigate your plan throughout the year.

And as always, if you have any other questions, you can always visit AetnaMedicare.com for answers.

DISCLAIMER

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.