Skip to main content

Beneficiary Management Services™ Program

Efficient, experienced support when it’s needed most

Beneficiary Management Services is an add-on program that allows Aetna’s experienced professionals to act in conjunction with a company’s human resources team. Through one-on-one support, we help beneficiaries to:

  • Gather necessary claims documents
  • Submit claims
  • Take advantage of all available benefits 

Program features

Our Beneficiary Management Services Program handles claims with sensitivity and speed. We can help ease the burden for businesses and beneficiaries by providing:

  • Online, real-time claims tracking and administration
  • Management of beneficiary designations and changes
  • Filing of life insurance claims on behalf of a claimant (upon notification of death)
  • Storage of electronic eligibility and beneficiary designation feeds

Life insurance plans/policies are offered and/or underwritten by Aetna Life Insurance Company (Aetna).

This material is for information only and is not an offer or invitation to contract. An application must be completed to obtain coverage. Life and disability insurance plans/policies contain exclusions and limitations. Not all services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Aetna plans, refer to

For Oklahoma residents, policy form numbers include: GR-9/GR-9N and/or GR-29/GR-29N

JavaScript is required

In order to have the best experience on, Javascript needs to be enabled.
Learn how to change your browser settings to enable Javascript.

You are now leaving the Aetna website

Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.