Skip to main content

Specialty Pharmacy

Careful handling and quick delivery for specialty drugs


The network specialty pharmacy fills prescriptions for specialty drugs. These types of drugs may be injected, infused or taken by mouth. Usually, you can't get these drugs at a local retail pharmacy. They often need special storage and handling, and they need to be delivered quickly.

  • Free, secure delivery (usually within 48 hours of confirming your order)
  • Delivery to your home, doctor's office or any other place you choose
  • Package tracking for prompt delivery
  • Training on how to self-inject your medicine
  • Flexible payment options
  • Free injection supplies, such as needles, syringes, alcohol swabs, adhesive bandages and containers for needle waste

How to get started

How to get started

We have several ways for you to fill a prescription through the network specialty pharmacy.

New prescriptions: For a new prescription, your doctor can:

  • e-Prescribe NCPDP ID 1466033
  • Fax your prescription to 1-800-323-2445
  • Call us at 1-800-237-2767

How to be sure your drugs are covered

How to be sure your drugs are covered

  • Get your specialty drugs from a participating network specialty pharmacy.
  • Some of the drugs are covered under your medical plan, rather than your pharmacy plan. Depending on your medical plan, you may need to pay a copayment or coinsurance.
  • Some of the drugs require precertification. This means they will not be covered unless your doctor asks us to approve the use of this drug for you, and we decide that your situation meets our criteria for using this drug.

Our specialty pharmacies is URAC accredited

Our specialty pharmacies is URAC accredited

URAC is an independent, non-profit health care accrediting organization dedicated to promoting health care quality through accreditation, education, and measurement.

Legal notices

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.

Also of interest: